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Holmlid, Stefan, ProfessorORCID iD iconorcid.org/0000-0002-2529-4303
Publikasjoner (10 av 90) Visa alla publikasjoner
Ekholm, D. & Holmlid, S. (2020). Formalizing sports-based interventions in cross-sectoral cooperation: Governing and infrastructuring practice, program, and preconditions. Journal of Sport for Development (14)
Åpne denne publikasjonen i ny fane eller vindu >>Formalizing sports-based interventions in cross-sectoral cooperation: Governing and infrastructuring practice, program, and preconditions
2020 (engelsk)Inngår i: Journal of Sport for Development, ISSN 2330-0574, nr 14Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Sports-based interventions are utilized today in many countries in cross-sectoral cooperation, for instance, as a means of social inclusion. However, not enough is known about the conditions of development or the formalization of operations. Accordingly, in this article, we focus on two instances of midnight football carried out in two suburban areas in Sweden in order to explore the mechanisms and conditions for interventions to achieve increased formalization and sustained operation. Through an analysis of interviews and network visualizations, we examine how collaborating agencies conceive of and describe their role in the assemblages of agencies surrounding and enabling the interventions. By looking closely at the forms of collaboration and communication in these networks, we find that the interventions have developed locally and not according to a central or strategic design. We identify three levels of design within the interventions, where communication, cooperation, and formalization can be governed: practice, program, and preconditions. Through a detailed analysis of these levels of intervention, we present crucial mechanisms for increased formalization and sustained operation and how these mechanisms differ between sites. In conclusion, on the basis of our analysis, we discuss refined approaches to understanding the temporality and interchangeability in the formation of cooperation and thus offer a refined conceptualization of the formalization of operations.

sted, utgiver, år, opplag, sider
Cambridge, MA, United States: , 2020
Emneord
design, innovation, social inclusion, youth, sustainability
HSV kategori
Identifikatorer
urn:nbn:se:liu:diva-164326 (URN)
Tilgjengelig fra: 2020-02-26 Laget: 2020-03-17bibliografisk kontrollert
Ana, K. K., Holmlid, S. & Lia, P. (2019). Change in meaning and service innovation: a design research contribution to the S-D logic. In: Evert Gummesson, Cristina Mele, Francesco Polese (Ed.), The 10 years Naples Forum on Service: . Paper presented at Naples Forum on Service, Ischia, 4-7 June 2019 (pp. 73). Lecce: Youcanprint
Åpne denne publikasjonen i ny fane eller vindu >>Change in meaning and service innovation: a design research contribution to the S-D logic
2019 (engelsk)Inngår i: The 10 years Naples Forum on Service / [ed] Evert Gummesson, Cristina Mele, Francesco Polese, Lecce: Youcanprint , 2019, s. 73-Konferansepaper, Oral presentation with published abstract (Fagfellevurdert)
Abstract [en]

Purpose – The S-D logic enabled the phenomenological understanding of value cocreation in a service ecosystem which positioned the new forms of value cocreation and resource integration in the center of service innovation process. However, the underlying phenomenological aspects of service innovation needs further exploration to understand how changes in resource integration and value cocreation occur. On the other hand, innovation driven by design focuses on change in meaning, a concept well explored in design research, as a main driver of change arising in use and interaction, dependent on the context and institutional arrangements, and dynamically emerging. Thus, the purpose of this paper is to explore the conceptual relevance of change in meaning for service innovation grounded in the S-D logic. Integrating the design-related conceptualization of meaning as a concept that contributes to new interpretation of rescues and value cocreation can bring a more nuanced perspective to the cocreative aspect of service innovation. The concept of change in meaning can make valuable multidisciplinary connections to S-D logic and set the common ground in adopting a more phenomenological perspective of service innovation. Design/methodology/approach – This paper builds a conceptual framework for understanding main building blocks of service innovation informed by change in meaning. The framework is based on the conceptual exploration of the the S-D logic literature on service innovation and design research literature on meaning, uncovering similarities, differences and mutual dynamics. The framework provides the explanation of the relationships between the main building blocks relevant for service innovation facilitated through change in meaning. Findings – The findings indicate shared characteristics between meaning and value that set the ground for understanding change in meaning as a complementary perspective in understanding service innovation. The concept of meaning brings insights into phenomenological aspect of value co-creation by emphasizing its interpretative quality. Examination of the relationship between meaning and value cocreation reveals that meaning and value cocreation are similar but have distinct roles in the cocreation process where meaning facilitates resource interpretation as an important step underlying service innovation. Originality/value – This paper expands the S-D logic and service innovation literature with multidisciplinary contributions on meaning from design research. The concept of meaning in this paper combines research streams relying on similar concepts and integrates them in comprehensive framework that can be used as a starting point for future research in service innovation. The framework shows service innovation as a dynamic process where value cocreation and change in meaning coexist and are mutually dependent thus contributing to the richer understanding of the phenomenological quality of service innovation.

sted, utgiver, år, opplag, sider
Lecce: Youcanprint, 2019
Emneord
S-D logic, service innovation, meaning, value cocreation
HSV kategori
Identifikatorer
urn:nbn:se:liu:diva-164902 (URN)978-88-31622-19-6 (ISBN)
Konferanse
Naples Forum on Service, Ischia, 4-7 June 2019
Tilgjengelig fra: 2020-03-31 Laget: 2020-03-31 Sist oppdatert: 2020-04-16
Jakob, P., Arvola, M. & Holmlid, S. (2019). Impact methods for making a change. In: : . Paper presented at International Association of Societies of Design Research Conference 2019 (IASDR'19). Manchester, UK: Manchester School of Art, Manchester Metropolitan University
Åpne denne publikasjonen i ny fane eller vindu >>Impact methods for making a change
2019 (engelsk)Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

The aim of this paper is to describe theory and practice of methods for making a change. The methods in focus are called impact methods and they are used for defining effect goals that focus the outcomes and impacts of a transformation design project. They are used by user experience (UX) and service designers in Sweden and are potentially useful also in other design fields. In an interview study with seven practitioners and three originators of the methods, we ask what conceptions they have of their methods. They thought of them as methods for co-design, for designing the right thing, and for making strategy actionable. Four conceptions of impact methods were about: (A) having clear goals; (B) designing for user needs; (C) linking user benefits and features to business benefits, and (D) an approach to problem-solving. It is concluded that the impact methods have potential to be used to connect design and business, but they may also be drivers in transformation design.

sted, utgiver, år, opplag, sider
Manchester, UK: Manchester School of Art, Manchester Metropolitan University, 2019
Emneord
impact methods, transformation design, transition design, service design, user experience
HSV kategori
Identifikatorer
urn:nbn:se:liu:diva-164893 (URN)
Konferanse
International Association of Societies of Design Research Conference 2019 (IASDR'19)
Tilgjengelig fra: 2020-03-31 Laget: 2020-03-31 Sist oppdatert: 2020-04-16
Malmberg, L., Rodrigues, V., Lännerström, L., Wetter-Edman, K., Vink, J. & Holmlid, S. (2019). Service Design as a Transformational DriverToward Person-Centered Care in Healthcare. In: Mario A. Pfannstiel, Christoph Rasche (Ed.), Service Design and ServiceThinking in Healthcareand Hospital Management: Theory, Concepts, Practice (pp. 1-18). Cham, Switzerland: Springer Nature
Åpne denne publikasjonen i ny fane eller vindu >>Service Design as a Transformational DriverToward Person-Centered Care in Healthcare
Vise andre…
2019 (engelsk)Inngår i: Service Design and ServiceThinking in Healthcareand Hospital Management: Theory, Concepts, Practice / [ed] Mario A. Pfannstiel, Christoph Rasche, Cham, Switzerland: Springer Nature, 2019, s. 1-18Kapittel i bok, del av antologi (Annet vitenskapelig)
Abstract [en]

Increasingly, healthcare systems around the globe are looking to transition toward person-centered models of care. However, how to effectively support this complex transition is not clear. Here we forward service design as a key driver to aid in catalyzing this transformation. In this chapter, we integrate literature on service design (SD) and person-centered care (PCC) to better understand how a SD approach can aid in the transition toward PCC. Synthesized from existing literature, this chapter offers a framework for transitioning from the biomedical model toward PCC, highlighting key changes across four dimensions: contexts, roles, processes, and outcomes. We then show the alignment between PCC and SD across these dimensions and elucidate how SD can help to catalyze related changes with the support of specific methods. In doing so, this chapter offers a guide for healthcare practitioners looking to use SD to support the transformation toward PCC and builds a platform for future research at the intersection of SD and PCC.

sted, utgiver, år, opplag, sider
Cham, Switzerland: Springer Nature, 2019
HSV kategori
Identifikatorer
urn:nbn:se:liu:diva-165450 (URN)10.1007/978-3-030-00749-2_1 (DOI)9783030007485 (ISBN)9783030007492 (ISBN)
Forskningsfinansiär
EU, Horizon 2020, 992126
Tilgjengelig fra: 2020-05-04 Laget: 2020-05-04 Sist oppdatert: 2020-06-02bibliografisk kontrollert
Ana, K. K., Holmlid, S. & Lia, P. (2018). Bridging design-driven and service innovation: Consonance and dissonance of meaning and value. In: Anna Meroni: Department of Design, Politecnico di Milano, Milan, Italy Ana María Ospina Medina: Department of Design, Politecnico di Milano, Italy Beatrice Villari: Politecnico di Milano, Italy (Ed.), ServDes2018. Service Design Proof of Concept: . Paper presented at ServDes.2018 Conference, 18-20 June, Milano, Italy. Linköping, Article ID 150:092.
Åpne denne publikasjonen i ny fane eller vindu >>Bridging design-driven and service innovation: Consonance and dissonance of meaning and value
2018 (engelsk)Inngår i: ServDes2018. Service Design Proof of Concept / [ed] Anna Meroni: Department of Design, Politecnico di Milano, Milan, Italy Ana María Ospina Medina: Department of Design, Politecnico di Milano, Italy Beatrice Villari: Politecnico di Milano, Italy, Linköping, 2018, artikkel-id 150:092Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Conceptualization of meaning in design-driven innovation and value in service innovation, seem to be sharing some core characteristics that are essential but have not yet been integrated. Thus, this paper explores design-driven innovation and its conceptual relevance for service innovation within the framework of service-dominant logic (S-D logic) by examining interrelation between meaning and value. Design-driven innovation is defined as a strategic framework that enables radical innovation through change in meaning relying on Krippendorff’s (1989) notion that people interact with artifacts because they make sense to them. On the other hand, S-D logic’s core concepts evolve around resource integration for value co-creation among multiple stakeholders addressing important complexities of service innovation. Both meaning and value share some conceptual commonalities. By exploring and interrelating them within their conceptual frameworks, this paper aims to open new ways for understanding and operationalizing service innovation and the role of service design within it.

sted, utgiver, år, opplag, sider
Linköping: , 2018
Serie
Linköping Electronic Conference Proceedings, ISSN 1650-3686, E-ISSN 1650-3740 ; 150
Emneord
design-driven innovation, service innovation, meaning, value co-creation, S-D logic
HSV kategori
Identifikatorer
urn:nbn:se:liu:diva-164897 (URN)978-91-7685-237-8 (ISBN)
Konferanse
ServDes.2018 Conference, 18-20 June, Milano, Italy
Tilgjengelig fra: 2020-03-31 Laget: 2020-03-31 Sist oppdatert: 2020-04-16
Lundberg, J., Westin, C.-F., Arvola, M., Holmlid, S. & Josefsson, B. (2018). Cognitive work analysis and conceptual designing for unmanned air traffic management in cities. In: Proceedings of the 36th European Conference on Cognitive Ergonomics (ECCE'18): . Paper presented at 36th European Conference on Cognitive Ergonomics (ECCE'18), Utrecht, Netherlands, September 5-7, 2018 (pp. 1-4). New York: ACM Press
Åpne denne publikasjonen i ny fane eller vindu >>Cognitive work analysis and conceptual designing for unmanned air traffic management in cities
Vise andre…
2018 (engelsk)Inngår i: Proceedings of the 36th European Conference on Cognitive Ergonomics (ECCE'18), New York: ACM Press, 2018, s. 1-4Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Cognitive Work Analysis (CWA) is an appropriate approach in high-stakes domains, such as Air Traffic Management (ATM). It provides focus on human expert performance in regular as well as contingency situations. However, CWA is not suitable for the design of a first-of-a-kind system, since there is nothing to analyze before the start of the design process. In 2017, unmanned traffic management (UTM) for intense drone traffic in cities was such a system. Making things worse, the UTM system has to be in place before the traffic, since it provides basic safety. In this paper we present conceptual designing as a bootstrapping approach to CWA for UTM as a first-of-a-kind system.

sted, utgiver, år, opplag, sider
New York: ACM Press, 2018
Emneord
cognitive work analysis, conceptual designing, work domain analysis, unmanned aircraft traffic management
HSV kategori
Identifikatorer
urn:nbn:se:liu:diva-157104 (URN)10.1145/3232078.3232082 (DOI)2-s2.0-85055319921 (Scopus ID)978-1-4503-6449-2 (ISBN)
Konferanse
36th European Conference on Cognitive Ergonomics (ECCE'18), Utrecht, Netherlands, September 5-7, 2018
Prosjekter
UTM50
Tilgjengelig fra: 2019-05-28 Laget: 2019-05-28 Sist oppdatert: 2020-03-31bibliografisk kontrollert
Ekholm, D. & Holmlid, S. (2018). Idrott för integration – så blir satsningen hållbar. Svensk Idrottsforskning: Organ för Centrum för Idrottsforskning (25 oktober)
Åpne denne publikasjonen i ny fane eller vindu >>Idrott för integration – så blir satsningen hållbar
2018 (svensk)Inngår i: Svensk Idrottsforskning: Organ för Centrum för Idrottsforskning, ISSN 1103-4629, nr 25 oktoberArtikkel i tidsskrift (Annet (populærvitenskap, debatt, mm)) Published
Abstract [sv]

Idrott används allt oftare som verktyg för integration och mot utanförskap. Midnattsfotboll är ett exempel. Hur organiserar man en sådan verksamhet och vad är avgörande för att den ska fungera långsiktigt?

Det blir allt vanligare att använda idrott som ett verktyg för sociala ändamål, både internationellt och i Sverige. Ofta sker det i samverkan mellan kommuner och idrottsföreningar.

Vi studerar två fall av så kallad Midnattsfotboll i två svenska städer. Verksamheten arrangeras i samverkan mellan en nationell stiftelse, lokala idrottsföreningar, kommun och sponsorer. Vi tittar på hur man går tillväga för att etablera respektive verksamhet, för att identifiera vad som är viktigt för att de ska överleva och bli långsiktiga.

sted, utgiver, år, opplag, sider
Stockholm: Centrum för idrottsforskning, 2018
HSV kategori
Identifikatorer
urn:nbn:se:liu:diva-152287 (URN)
Tilgjengelig fra: 2018-10-27 Laget: 2018-10-27 Sist oppdatert: 2018-11-09bibliografisk kontrollert
Rodrigues, V., Blomkvist, J. & Holmlid, S. (2018). Perceived Action Potential: A strong concept in development. In: Anna Meroni, Ana María Ospina Medina and Beatrice Villari (Ed.), ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy: . Paper presented at ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy (pp. 1162-1174). Linköping: Linköping University Electronic Press, 150
Åpne denne publikasjonen i ny fane eller vindu >>Perceived Action Potential: A strong concept in development
2018 (engelsk)Inngår i: ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy / [ed] Anna Meroni, Ana María Ospina Medina and Beatrice Villari, Linköping: Linköping University Electronic Press, 2018, Vol. 150, s. 1162-1174Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Service encompasses multiple interaction processes among many different actors. Comprehending the subtleties of what drives actors resource integration activities could therefore be valuable when designing for service. However, these nuances are not necessarily always captured in early representations such as prototypes of service due to variation in individual interpretation of situations. This paper draws on strong concepts from interaction design as a generative intermediate-level form of knowledge, to conceptualise perceived action potential (PAP) as a strong concept through the use of illustrative examples. PAP refers to the subjective interpretation of an individualï¿œs (own) scope of action in new or unforeseen situations. This paper elucidates the implications of PAP for service design and suggests future research opportunities. In introducing strong concepts to service design, it also translates how strong concepts might be identified and subsequently constructed in service design research in order to aid practice.

sted, utgiver, år, opplag, sider
Linköping: Linköping University Electronic Press, 2018
Serie
Linköping Electronic Conference Proceedings, ISSN 1650-3686, E-ISSN 1650-3740 ; 150
Emneord
service design, strong concepts, perceived action potential, value co-creation, resource integration
HSV kategori
Identifikatorer
urn:nbn:se:liu:diva-152005 (URN)9789176852378 (ISBN)
Konferanse
ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy
Tilgjengelig fra: 2018-10-15 Laget: 2018-10-15 Sist oppdatert: 2020-05-06bibliografisk kontrollert
Overkamp, T., Blomkvist, J., Rodrigues, V., Arvola, M. & Holmlid, S. (2018). Resource integration as a perspective on value in interaction design. In: : . Paper presented at British HCI 2018. BCS Learning and Development Ltd.
Åpne denne publikasjonen i ny fane eller vindu >>Resource integration as a perspective on value in interaction design
Vise andre…
2018 (engelsk)Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Service-dominant logic (SDL) is a theoretical framework that has impacted the development of service design. Resource integration, a core concept in SDL, provides a distinctive perspective that changes the perception of value in situations of interaction. In this paper, we explore the implications of applying the resource integration view on interaction in the context of an illustrative design project. We argue that considering the resources of each actor in a design situation elevates the discussion towards a more strategic level of service and value creation. Through the example, we draw implications of utilising this perspective in specifying, positioning and shaping interactions in the system to provide value for different actors.

sted, utgiver, år, opplag, sider
BCS Learning and Development Ltd., 2018
Emneord
interaction design, service design, resource integration, service-dominant logic, service logic
HSV kategori
Identifikatorer
urn:nbn:se:liu:diva-149602 (URN)
Konferanse
British HCI 2018
Tilgjengelig fra: 2018-07-09 Laget: 2018-07-09 Sist oppdatert: 2020-02-04bibliografisk kontrollert
Overkamp, T. & Holmlid, S. (2018). Towards a structured way to represent future service roles. In: Proceedings of the the 5th Participatory Innovation Conference (PIN-C): . Paper presented at Participatory Innovation Conference (PIN-C), 11-13 January, Eskilstuna, Sweden (pp. 345-348).
Åpne denne publikasjonen i ny fane eller vindu >>Towards a structured way to represent future service roles
2018 (engelsk)Inngår i: Proceedings of the the 5th Participatory Innovation Conference (PIN-C), 2018, s. 345-348Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Service designs suggest changes in service systems, that – when implemented – change roles of actors in such systems. To fulfil their new role, actors in a service need to know what is expected of them and be both willing and able to perform this new role. Combining data from an ongoing service development project with existing knowledge of external representations used in service design and Role Theory, we propose a framework showing the extent to which different aspects of envisioned roles are included in different types of service representations. This provides a structured way to describe and evaluate roles, adjust them if needed and prepare service actors for their own and others’ new roles.

Emneord
Role Theory, Service Design, service representation, service implementation
HSV kategori
Identifikatorer
urn:nbn:se:liu:diva-150175 (URN)
Konferanse
Participatory Innovation Conference (PIN-C), 11-13 January, Eskilstuna, Sweden
Forskningsfinansiär
VINNOVA, 2014-03942
Tilgjengelig fra: 2018-08-16 Laget: 2018-08-16 Sist oppdatert: 2019-06-13
Organisasjoner
Identifikatorer
ORCID-id: ORCID iD iconorcid.org/0000-0002-2529-4303