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Irestig, Magnus
Publications (6 of 6) Show all publications
Irestig, M. & Timpka, T. (2010). Towards responsible system development in health services: A discourse analysis study of design conflict resolution tactics. JOURNAL OF BIOMEDICAL INFORMATICS, 43(1), 137-143
Open this publication in new window or tab >>Towards responsible system development in health services: A discourse analysis study of design conflict resolution tactics
2010 (English)In: JOURNAL OF BIOMEDICAL INFORMATICS, ISSN 1532-0464, Vol. 43, no 1, p. 137-143Article in journal (Refereed) Published
Abstract [en]

We set out to examine design conflict resolution tactics used in development of large information systems for health services and to outline the design consequences for these tactics. Discourse analysis methods were applied to data collected from meetings conducted during the development of a web-based system in a public health context. We found that low risk tactics were characterized by design issues being managed within the formal mandate and competences of the design group. In comparison, high risk tactics were associated with irresponsible compromises, i.e. decisions being passed on to others or to later phases of the design process. The consequence of this collective disregard of issues such as responsibility and legitimacy is that the system design will be impossible to implement in factual health service contexts. The results imply that downstream responsibility issues have to be continuously dealt with in system development in health services.

Keywords
Public health informatics, System development methods, Participatory design, Discourse analysis
National Category
Medical and Health Sciences
Identifiers
urn:nbn:se:liu:diva-54066 (URN)10.1016/j.jbi.2009.08.005 (DOI)000274309800015 ()
Available from: 2010-02-22 Created: 2010-02-22 Last updated: 2013-09-05
Irestig, M. & Timpka, T. (2008). Politics and technology in health information systems development: A discourse analysis of conflicts addressed in a systems design group. Journal of Biomedical Informatics, 41(1), 82-94
Open this publication in new window or tab >>Politics and technology in health information systems development: A discourse analysis of conflicts addressed in a systems design group
2008 (English)In: Journal of Biomedical Informatics, ISSN 1532-0464, E-ISSN 1532-0480, Vol. 41, no 1, p. 82-94Article in journal (Refereed) Published
Abstract [en]

Different types of disagreements must be managed during the development of health information systems. This study examines the antagonisms discussed during the design of an information system for 175,000 users in a public health context. Discourse analysis methods were used for data collection and analysis. Three hundred and twenty-six conflict events were identified from four design meetings and divided into 16 categories. There were no differences regarding the types of conflicts that the different participants brought into the design discussions. Instead, conflict occurrence was primarily affected by the agendas that set the stage for examinations and debates. The results indicate that the selection of design method and the structure used for the meetings are important factors for the manner in which conflicts are brought into consideration during health information system design. Further studies comparing participatory and non-participatory information system design practices in health service settings are warranted. © 2007 Elsevier Inc. All rights reserved.

Keywords
Conflict management, Design methods, Discourse analysis, Health Informatics, User-centred design
National Category
Medical and Health Sciences
Identifiers
urn:nbn:se:liu:diva-46933 (URN)10.1016/j.jbi.2007.05.009 (DOI)
Available from: 2009-10-11 Created: 2009-10-11 Last updated: 2017-12-13
Hult, L., Irestig, M. & Lundberg, J. (2006). Design perspectives. Human-Computer Interaction, 21(1)
Open this publication in new window or tab >>Design perspectives
2006 (English)In: Human-Computer Interaction, ISSN 0737-0024, E-ISSN 1532-7051, Vol. 21, no 1Article in journal (Refereed) Published
Abstract [en]

In this article we argue that a structured use of perspective descriptions can support a design process. A design perspective is a coherent set of values and aspects emphasized by the designer in a given design situation. We present a generic framework for describing 7 dimensions of perspectives concerning user, artifact, context, activities, communication, central relations, and use qualities that we argue are relevant in a design situation. Subsequently we use this metaperspective to describe four perspectives: tool, architectural, usability, and media perspective distilled from literature sources. By conducting two design workshops, we have evaluated the effects of using perspective descriptions to address the problem of idea generation in the early phases of design. Our analysis shows that the perspectives contain values that can have an important impact on the resulting artifact. By guiding the exploration of the design space, they influence both the artifact's conceptual idea and its use qualities. In our design example, a car game, the conceptual idea of the artifact varied from a goal-oriented tool to a media-based communication experience. Use qualities varied from a task-based flow of action to a format-dependent communication experience. The perspectives served as a synthesis of basic assumptions from the literature and as support to generate conceptually different design ideas. Based on the outcome of our study, we propose an approach for working with design perspectives in design practice, and education. We also present an agenda for research on design perspectives. Copyright © 2006, Lawrence Erlbaum Associates, Inc.

National Category
Engineering and Technology
Identifiers
urn:nbn:se:liu:diva-50197 (URN)10.1207/s15327051hci2101_2 (DOI)
Available from: 2009-10-11 Created: 2009-10-11 Last updated: 2017-12-12
Irestig, M., Niklas, H., Eriksson, H. & Timpka, T. (2005). Peer-to-peer computing in health-promoting voluntary organizations: A system design analysis. Journal of medical systems, 29(5), 425-440
Open this publication in new window or tab >>Peer-to-peer computing in health-promoting voluntary organizations: A system design analysis
2005 (English)In: Journal of medical systems, ISSN 0148-5598, E-ISSN 1573-689X, Vol. 29, no 5, p. 425-440Article in journal (Refereed) Published
Abstract [en]

A large part of the health promotion in today's society is performed as peer-to-peer empowerment in voluntary organisations such as sports clubs, charities, and trade unions. In order to prevent work-related illness and long-term sickness absence, the aim of this study is to explore computer network services for empowerment of employees by peer-to-peer communication. The 'technique trade-off' method was used for the analysis of the system design. A Critical Incident Technique questionnaire was distributed to a representative sample of trade union shop stewards (n = 386), and focus-group seminars were arranged where a preliminary set of requirements was discussed. Seven basic requirements were identified and matched to a set of 12 design issues for computer network services, allocating a subset of design issues to each requirement. The conclusion is that the systems design displays an inexpensive and potentially feasible method for peer-to-peer computing in voluntary health-promoting organisations. © 2005 Springer Science+Business Media, Inc.

National Category
Computer Sciences
Identifiers
urn:nbn:se:liu:diva-31442 (URN)10.1007/s10916-005-6100-x (DOI)17225 (Local ID)17225 (Archive number)17225 (OAI)
Available from: 2009-10-09 Created: 2009-10-09 Last updated: 2018-01-13
Irestig, M., Eriksson, H. & Timpka, T. (2004). The impact of participation in information system design. In: PDC 2004,2004. Palo Alto: PDC
Open this publication in new window or tab >>The impact of participation in information system design
2004 (English)In: PDC 2004,2004, Palo Alto: PDC , 2004Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Palo Alto: PDC, 2004
National Category
Computer Sciences
Identifiers
urn:nbn:se:liu:diva-23238 (URN)2652 (Local ID)2652 (Archive number)2652 (OAI)
Available from: 2009-10-07 Created: 2009-10-07 Last updated: 2018-01-13
Irestig, M., Eriksson, H. & Timpka, T. (2004). The Impact of Participation in Information System Design: A comparison of contextual placements. In: Proceedings of Participatory Design Conference 2004.
Open this publication in new window or tab >>The Impact of Participation in Information System Design: A comparison of contextual placements
2004 (English)In: Proceedings of Participatory Design Conference 2004, 2004Conference paper, Published paper (Refereed)
National Category
Computer Sciences
Identifiers
urn:nbn:se:liu:diva-61785 (URN)
Available from: 2010-11-18 Created: 2010-11-18 Last updated: 2018-01-12
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