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Matschewsky, JohannesORCID iD iconorcid.org/0000-0003-4259-1681
Publications (10 of 10) Show all publications
Matschewsky, J. (2019). Effective and efficient design and provision of product-service systems: challenges, opportunities, and solutions. (Doctoral dissertation). Linköping: Linköping University Electronic Press
Open this publication in new window or tab >>Effective and efficient design and provision of product-service systems: challenges, opportunities, and solutions
2019 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The world manufacturing companies operate in is changing. In the past, these companies relied on the design and sale of products. Today, this linear model of business is becoming increasingly insufficient. As customers are more and more focused on their core business, buying and operating machinery and other goods becomes unattractive to them. In response to this, manufacturing companies are expanding their value capture into additional stages of the product lifecycle by providing integrated offerings of products and services — Product-Service Systems (PSSs).

Designing and providing PSSs is fundamentally different from traditional product sales. Expanding to become a PSS provider is, therefore, challenging for companies with a history of designing and selling products. Departing from this, it is the aim of this thesis to support manufacturing companies in their expansion to effective and efficient design and provision of PSSs. The research reported has both descriptive and prescriptive properties, reflecting the goals of understanding the status quo in manufacturing companies’ practice and providing support based on this.

To establish a point of departure, the current design and provision of two manufacturing companies expanding their business towards PSSs was investigated. From this, an in-depth understanding of the status quo and a number of challenges emerged.

Based on this, the research had the goal to contribute to identifying and developing solutions to these challenges, with an initial focus on methods supporting PSS design and provision. However, although methods fitting to the challenges identified exist, they appear to receive limited uptake in manufacturing companies’ practice. In order to improve their practical utility, a structured method is proposed to assist users in both academia and practice in developing methods in a requirements-oriented fashion. The utility of methods in improving the efficiency and effectiveness of PSS design and provision is thereby to be enhanced.

A particular challenge for manufacturing companies expanding to become PSS providers is the change in how value is captured: Resulting from the extensive involvement throughout the lifecycle, a need for a broader, multidimensional understanding of value capture was identified. However, the manufacturing companies investigated have been found to experience challenges in grasping this change, with a focus on a product sales-centric understanding of value capture remaining prevalent. To support companies towards reaping the benefits of the expansion to PSS design and provision, methods to explore how value is currently created and captured in the use phase and how to enhance the future value capture based on that information in the design phase have been developed and applied. As a result, broadly relevant value dimensions were attained, aiming to facilitate a lifecycle-focused, effective, and efficient design and provision of PSSs.

Eventually, to broaden the understanding of effective and efficient design and provision of PSSs in practice today, the potential contributions of real-world PSSs to a circular economy were investigated based on an existing framework. The result was ambiguous, indicating both advancements compared to traditional sales and substantial room for improvement, particularly with a focus on the absolute decoupling of economic activity and resource use.

Based on the synthesis of the research results, manufacturing companies are supported in their expansion to effective and efficient design and provision of PSSs — and towards a promising future.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2019. p. 120
Series
Linköping Studies in Science and Technology. Dissertations, ISSN 0345-7524 ; 1978
Keywords
Product-Service Systems, Servitization, Value, Design, Circular Economy
National Category
Environmental Management
Identifiers
urn:nbn:se:liu:diva-156261 (URN)10.3384/diss.diva-156261 (DOI)9789176850916 (ISBN)
Public defence
2019-05-08, ACAS, A Building, Campus Valla, Linköping, 09:15 (English)
Opponent
Supervisors
Available from: 2019-04-10 Created: 2019-04-10 Last updated: 2019-04-10Bibliographically approved
Rondini, A., Matschewsky, J., Pezzotta, G. & Bertoni, M. (2018). A simplified approach towards customer and provider value in PSS for small and medium-sized enterprises. In: Tomohiko Sakao, Mattias Lindahl, Yang Liu, Carl Dalhammar (Ed.), 10th CIRP Conference on Industrial Product-Service Systems, IPS2 2018, 29-31 May 2018, Linköping, Sweden: . Paper presented at 10th CIRP Conference on Industrial Product-Service Systems, IPS2, Linköping, Sweden (pp. 61-66). Elsevier
Open this publication in new window or tab >>A simplified approach towards customer and provider value in PSS for small and medium-sized enterprises
2018 (English)In: 10th CIRP Conference on Industrial Product-Service Systems, IPS2 2018, 29-31 May 2018, Linköping, Sweden / [ed] Tomohiko Sakao, Mattias Lindahl, Yang Liu, Carl Dalhammar, Elsevier , 2018, p. 61-66Conference paper, Published paper (Refereed)
Abstract [en]

While the provision of PSS is becoming more and more common, the transition toward a servitized business model is still critical. This is particularly true for small and medium-sized enterprises (SMEs) due to their limited internal resources and ability to define a servitization strategy. A crucial aspect during this transition is the identification of the right solutions to be implemented into the business that must render high value capture for providers and create value for customers. While a literature review showed that a large number of evaluation methods are available, these are often complex and require substantial amounts of resources in order to be carried out. This paper aims at supporting companies in taking decisions during early design phases by proposing a method that combines two existing approaches: The EVA method and the ProVa method. The combined method simplifies the existing ones while aiming at an easy implementation and application in SMEs. It is composed of two steps, the first pursuing the identification of valuable concepts from both the customer and the provider perspective; the second pursuing an individual analysis of the components available for use in the concepts selected. The application of the simplified method in a student-case of a startup company seeking to enter the distributed mobility market highlights the ease of use of the method in rendering valuable PSS concepts and in evaluating its specific components. 

Place, publisher, year, edition, pages
Elsevier, 2018
Series
Procedia CIRP, ISSN 2212-8271 ; 73
Keywords
Provider value; Value assessment; Value evaluation; SME; Design method
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:liu:diva-153096 (URN)10.1016/j.procir.2018.03.330 (DOI)
Conference
10th CIRP Conference on Industrial Product-Service Systems, IPS2, Linköping, Sweden
Projects
Model Driven Development and Decision Support
Funder
Knowledge Foundation
Note

open access

Available from: 2018-11-27 Created: 2018-11-27 Last updated: 2018-11-27Bibliographically approved
Kanda, W. & Matschewsky, J. (2018). An exploratory expansion of the concept of product-service systems beyond products and services. Paper presented at 10th CIRP Conference on Industrial Product-Service Systems, IPS2 2018, 29-31 May 2018,Linköping, Sweden. Procedia CIRP, 73, 185-190
Open this publication in new window or tab >>An exploratory expansion of the concept of product-service systems beyond products and services
2018 (English)In: Procedia CIRP, ISSN 2212-8271, E-ISSN 2212-8271, Vol. 73, p. 185-190Article in journal (Refereed) Published
Abstract [en]

Product-Service Systems (PSS) are seen as an important part inmoving towards increased environmental sustainability within the holisticconcept of a circular economy. While PSS are increasingly prevalent inindustry and a multitude of methods and tools have been developed to aidtheir implementation and use, this paper argues that the concept may bemeaningfully extended beyond the design and provision of products andservices alone to include large technical systems. Through a literaturereview and the analysis of four case studies, commonalities anddifferences between PSS and large technical systems are identified. Whilethis only constitutes a first step into the expansion of the scope of PSSand additional, more applied research is required, the PSS concept isdiscussed as a key facilitator of improved environmental performance ofindustrial activities and consumption if applied on a system-level.

Place, publisher, year, edition, pages
Elsevier, 2018
Keywords
Product-Service Systems; Large technical systems; Socio technical systems; Sustainability; Business models
National Category
Environmental Engineering
Identifiers
urn:nbn:se:liu:diva-150058 (URN)10.1016/j.procir.2018.03.328 (DOI)
Conference
10th CIRP Conference on Industrial Product-Service Systems, IPS2 2018, 29-31 May 2018,Linköping, Sweden
Available from: 2018-08-08 Created: 2018-08-08 Last updated: 2018-09-05
Matschewsky, J., Lindahl, M. & Sakao, T. (2018). Capturing and enhancing provider value in product-service systems throughout the lifecycle: A systematic approach. CIRP - Journal of Manufacturing Science and Technology
Open this publication in new window or tab >>Capturing and enhancing provider value in product-service systems throughout the lifecycle: A systematic approach
2018 (English)In: CIRP - Journal of Manufacturing Science and Technology, ISSN 1755-5817, E-ISSN 1878-0016Article in journal (Refereed) Published
Abstract [en]

Although the transition from product seller to product-service system (PSS) provider implies fundamental changes in both value creation for customers and value capture by the provider, prior research has largely focused on the investigation and enhancement of customer value through PSSs. In contrast, a discussion of the changes in how providers attain value and support to enhance this in industrial practice is lacking at this time. This article presents a systematic, empirically-based approach to analyze and enhance PSS providers’ value capture throughout the lifecycle. This is achieved by two methods provider value analysis (PVA) facilitates a structured assessment of the value capture during the provision of PSSs in the use phase of the lifecycle, while provider value evaluation (ProVa) operationalizes the results of this analysis in the design phase to facilitate an improved value capture in the coming iteration. As the approach was developed in close collaboration with a large-scale PSS provider, the article further reports the results of its application in a case study spanning two years. As a result of using PVA, value dimensions of broad relevance for PSS providers are presented, supported by findings of applying the method at an additional PSS provider. Through the approach presented and case study results attained, the article points out how the design and management of a PSS, focusing on the provider’s value and available benefits throughout the lifecycle, can be enhanced in industry, while extending the academic body of knowledge on the value capture of PSS providers and its implications for PSS design and provision.

Place, publisher, year, edition, pages
Elsevier, 2018
Keywords
Servitization; PSS design; PSS evaluation; PSS value; Provider value; PSS implementation; PSS management
National Category
Environmental Management
Identifiers
urn:nbn:se:liu:diva-152879 (URN)10.1016/j.cirpj.2018.08.006 (DOI)2-s2.0-85053313953 (Scopus ID)
Funder
Mistra - The Swedish Foundation for Strategic Environmental Research, REES
Available from: 2018-11-26 Created: 2018-11-26 Last updated: 2019-04-10Bibliographically approved
Matschewsky, J. (2016). PSS without PSS design: possible causes, effects and solutions (1ed.). In: Mitsutaka Matsumoto, Keijiro Masui, Shinichi Fukushige and Shinsuke Kondoh (Ed.), Sustainability Through Innovation in Product Life Cycle Design: Part III (pp. 233-248). Singapore: Springer
Open this publication in new window or tab >>PSS without PSS design: possible causes, effects and solutions
2016 (English)In: Sustainability Through Innovation in Product Life Cycle Design: Part III / [ed] Mitsutaka Matsumoto, Keijiro Masui, Shinichi Fukushige and Shinsuke Kondoh, Singapore: Springer, 2016, 1, p. 233-248Chapter in book (Refereed)
Abstract [en]

Product-Service Systems (PSS) are seen as a cornerstone of a future circular economy. However, in order to achieve the desired environmental benefits, the industrial implementation of PSS design is key. This chapter discusses the apparent lack of an adaptation of design processes to PSS or adoption of PSS design methods within companies, which are nevertheless successfully offering PSS. Based on experiences at two companies and under close regard of the relevant literature, possible causes of this lack of method adaptation/adoption are discussed, and the effects this may have are deliberated. Lastly, potential solutions to this issue and ways forward are introduced and reflected upon focusing on the companies.

Place, publisher, year, edition, pages
Singapore: Springer, 2016 Edition: 1
Series
EcoProduction, ISSN 2193-4614 ; 2016
Keywords
Method Adoption; Process Adaptation; EcoDesign; Integrated Product Service Offerings;
National Category
Environmental Management Engineering and Technology
Identifiers
urn:nbn:se:liu:diva-130909 (URN)10.1007/978-981-10-0471-1_16 (DOI)9789811004698 (ISBN)9789811004711 (ISBN)
Available from: 2016-08-30 Created: 2016-08-30 Last updated: 2019-04-10Bibliographically approved
Matschewsky, J. (2016). What’s in it for the Provider?: A Lifecycle-Focused Approach towards Designing for Value in Product-Service Systems. (Licentiate dissertation). Linköping: Linköping University Electronic Press
Open this publication in new window or tab >>What’s in it for the Provider?: A Lifecycle-Focused Approach towards Designing for Value in Product-Service Systems
2016 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Combining products and services into Product-Service Systems (PSS), which are often owned and even operated by the company offering them, is seen as an important element of conducting more sustainable business. The prospective environmental benefits of PSS lie mainly in the improved resource- and operational efficiency. This is achieved by way of a critical shift in incentive structure: If an industrial company assumes responsibility for an offering throughout the lifecycle, the terms on which that company operates are changed substantially in comparison to traditional product sales. Instead of benefiting from a short lifetime through additional sales opportunities or making profit through the sale of spare parts, in highly integrated PSS, each parts exchange, each technicians’ visit and each day the lifetime of the offering is reduced directly affects the bottom line of the provider. Due to that, solely as a result of economic rationality, a provider of these offerings has an incentive to design in such a way that the life of this offering is prolonged, need for spare parts is reduced, service activities are facilitated and simplified, and that the conditions are in place to allow for a second or third life of the offering through remanufacturing. Regardless of this compelling logic, at times, industrial companies fail to establish the preconditions to capturing these benefits as they continue to rely on product and sales-centric design processes even though they provide PSS.

This thesis aims to examine this unexploited opportunity from two vantage points. On the one hand, methods conceived in academia to support industry in implementing and executing joint, lifecycle-focused design of products and services, and the use of these methods in practice, are examined. Here, the focus firstly lies on understanding how PSS are designed today, and secondly, on what should change about PSS design methods to improve their implementability and usability in industrial practice, so that they can fulfill their supposed role as facilitators of efficient PSS design and operation. On the other hand, the possible benefits of providing specifically designed and lifecycle-focused PSS as an industrial company are in focus. To this end, the value attained by providers throughout the use phase of PSS is investigated, to then identify possible approaches towards enhancing this value. Eventually, both focus-areas are joined in an effort to examine the interaction between method-supported, lifecycle-oriented PSS design and the value attained by providers of such offerings.

As a result of the research, a lacking adaptation of design processes to PSS is identified in the case companies. Further, shortcomings of PSS design methods conceived in academia, e.g. excessive complexity, lacking clarity and rigidity, are found in both literature as well as in a study with an industrial company. To take a first step towards rectifying this issue, six characteristics intended to enhance implementability and usability of PSS design methods, are presented. The value attained by PSS providers has been found to be a complex but important subject. In a case study, value determinants of high relevance to the use phase of the lifecycle have been identified and assessed for their utility as indicators in the evaluation and enhancement of PSS offerings in the design phase. The practitioners involved were supportive of the applicability of the systematic approach presented to capture more value through offering PSS.

In joining both the value- and method-oriented approach, the mutual dependency of both aspects is discussed. In order to provide PSS in an economically and environmentally efficient fashion, adapting the existing design processes is imperative. The value attained by the provider can, complementary to existing customer-centric approaches, serve as an important goal for the adaptation of design processes. Ultimately, through understanding the change in incentive structure at the core of PSS, and through implementing a value-driven design process supported by efficient and effective methods aimed at providing both customer value and capturing provider benefits throughout the lifecycle, there is a genuine potential of conducting more sustainable business.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2016. p. 76
Series
Linköping Studies in Science and Technology. Thesis, ISSN 0280-7971 ; 1757
Keywords
Integrated Product Service Offerings; Engineering Design; Value Driven Design; Evaluation; Design Methods; Provider Value; Key Performance Indicators; PSS;
National Category
Environmental Management
Identifiers
urn:nbn:se:liu:diva-130977 (URN)10.3384/lic.diva-130977 (DOI)9789176856963 (ISBN)
Presentation
2016-09-23, ACAS, A-Building, Campus Valla, Linköping University, Linköping, 13:00 (English)
Opponent
Supervisors
Available from: 2016-09-06 Created: 2016-09-02 Last updated: 2019-10-29Bibliographically approved
Feiz, R., Fenton, P., Frändegård, P., Johansson, N., Kanda, W., Matschewsky, J., . . . Wallsten, B. (2015). A corridor striving for sustainability - Reflecting upon PhD education at a Swedish University. In: : . Paper presented at Global Cleaner Production & Sustainable Consumption Conference, Accelerating the Transition to Equitable Post Fossil-Carbon Societies, 1 - 4 November 2015, Sitges, Barcelona, Spain.
Open this publication in new window or tab >>A corridor striving for sustainability - Reflecting upon PhD education at a Swedish University
Show others...
2015 (English)Conference paper, Published paper (Other academic)
Abstract [en]

In this paper, we present an overview of interdisciplinary research from Ph.D. students working at the Division of Environmental Technology and Management at Linköping University, Sweden. Each of the Ph.D. students addresses the overall challenge of sustainability transitions in their research, although the themes and content of research varies considerably between individuals, encompassing research on actors, networks, products, materials, services and systems from the public and private sector, operating locally, regionally, nationally and internationally. The scientific literature and methods used to frame and conduct studies varies considerably within the group, as does the individual focus on immediate issues of sustainability.

Keywords
Sustainability Transition; Interdisciplinary Research; Academic Collaboration; Reflexive Research
National Category
Environmental Management
Identifiers
urn:nbn:se:liu:diva-122812 (URN)
Conference
Global Cleaner Production & Sustainable Consumption Conference, Accelerating the Transition to Equitable Post Fossil-Carbon Societies, 1 - 4 November 2015, Sitges, Barcelona, Spain
Available from: 2015-11-24 Created: 2015-11-24 Last updated: 2016-08-24
Matschewsky, J., Lindahl, M. & Sakao, T. (2015). Facilitating Industrial Adoption of Design Methods for Product-Service Systems. In: Christian Weber, Stephan Husung, Gaetano Cascini, Marco Cantamessa, Dorian Marjanovic, Frederico Rotini (Ed.), Proceedings of the 20th International Conference of Engineering Design (ICED15): . Paper presented at DS 80-7 Proceedings of the 20th International Conference on Engineering Design (ICED 15) Vol 7: Product Modularisation, Product Architecture, systems Engineering,Product Service Systems, Milan, Italy, 27-30.07.15 (pp. 301-310). DESIGN SOC, 7
Open this publication in new window or tab >>Facilitating Industrial Adoption of Design Methods for Product-Service Systems
2015 (English)In: Proceedings of the 20th International Conference of Engineering Design (ICED15) / [ed] Christian Weber, Stephan Husung, Gaetano Cascini, Marco Cantamessa, Dorian Marjanovic, Frederico Rotini, DESIGN SOC , 2015, Vol. 7, p. 301-310Conference paper, Published paper (Refereed)
Abstract [en]

In contrast to increasing evidence detailing both economic and environmental advantages of Product-Service Systems (PSS), the number of PSS provided in the market is still limited. Limited adoption in general can in part be linked to a limited implementability of PSS-focused design methods.

This paper aims to provide a first account of characteristics intended to support developers of PSS design methods in providing high levels of implementability and usability. Since fields adjacent to PSS design, such as engineering design or eco-design, have experienced similar challenges in method adoption, literature focusing on this was reviewed. The applicability of the challenges found for PSS design methods was subsequently evaluated with a questionnaire among practitioners involved with the trial of a PSS design method over an extended timeframe. In order to tackle the challenges identified, beneficial properties found in the literature on PSS design methods were utilized in order to derive six characteristics. These are intended as a first orientation for developers aiming to facilitate a broad adoption and use of PSS design methods, and as a discussion basis in the research community.

Place, publisher, year, edition, pages
DESIGN SOC, 2015
Series
International Conference on Engineering Design, ISSN 2220-4334
Keywords
Design Methods; Method Implementation; PSS Design
National Category
Environmental Management
Identifiers
urn:nbn:se:liu:diva-122813 (URN)000366305800030 ()978-1-904670-70-4 (ISBN)
Conference
DS 80-7 Proceedings of the 20th International Conference on Engineering Design (ICED 15) Vol 7: Product Modularisation, Product Architecture, systems Engineering,Product Service Systems, Milan, Italy, 27-30.07.15
Available from: 2015-11-24 Created: 2015-11-24 Last updated: 2016-09-06Bibliographically approved
Matschewsky, J., Sakao, T. & Lindahl, M. (2015). ProVa – Provider Value Evaluation for Integrated Product Service Offerings. Paper presented at 7th Industrial Product-Service Systems Conference - PSS, industry transformation for sustainability and business, Saint Étienne, France, 21-22 May 2015. Procedia CIRP, 30, 305-310
Open this publication in new window or tab >>ProVa – Provider Value Evaluation for Integrated Product Service Offerings
2015 (English)In: Procedia CIRP, ISSN 2212-8271, E-ISSN 2212-8271, Vol. 30, p. 305-310Article in journal (Refereed) Published
Abstract [en]

Through the provision of integrated products and services, solution providers have more to gain than solely profit. This paper introduces the concept of provider value, which is novel in the area of integrated products and services. Further, a method is proposed (ProVa) to identify and evaluate the provider value of an integrated product service offering (IPSO) during the development process. ProVa allows for an assessment in terms of monetary value, but also with respect to other categories such as information and customer relations. In addition, aspects such as uncertainty and experience curve effects are considered.The functionality of ProVa is shown by application to a case in IPSO design.

Place, publisher, year, edition, pages
Elsevier, 2015
Keywords
Design Method, Product Service Systems Method, Design Evaluation, Supplier Value
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
urn:nbn:se:liu:diva-121588 (URN)10.1016/j.procir.2015.02.096 (DOI)000361471300052 ()
Conference
7th Industrial Product-Service Systems Conference - PSS, industry transformation for sustainability and business, Saint Étienne, France, 21-22 May 2015
Available from: 2015-09-26 Created: 2015-09-26 Last updated: 2017-12-01Bibliographically approved
Matschewsky, J.Capturing and Enhancing Provider Benefits in Product-Service Systems – A Systematic, Design-Centered Approach.
Open this publication in new window or tab >>Capturing and Enhancing Provider Benefits in Product-Service Systems – A Systematic, Design-Centered Approach
(English)Manuscript (preprint) (Other academic)
Abstract [en]

Offerings comprised of jointly designed and provided products and services (Product-Service Systems, PSS) are a cornerstone of a future circular economy. Implementing a design process aimed at facilitating the provision of PSS with a lifecycle focus is seen as an important step in implementing these new types of offerings. Challenges with this have been reported, and examples of companies offering PSS without adjustments to existing, product sales-centric design processes are found in literature. It is the assumption of the research presented, that one cause for this can be the lacking understanding for the full provider benefits obtainable through providing PSS, particularly increased material efficiency and thus, improved environmental performance. To combat this, this article reports a systematic approach to capturing information on the key indicators of benefits throughout the lifecycle as well as to enhancing future designs with a focus on these benefits. To this end, two methods are presented: Provider Value Analysis (PVA) supports the collection of important, provider-centered value dimensions in the use phase of the PSS lifecycle. Provider Value Evaluation (ProVa) guides the inclusion of the identified value dimensions as KPIs into the design phase and supports the enhancement of PPS design with a focus on the provider’s benefits throughout the lifecycle. In order to support the utility of these methods and to propose a first set of broadly applicable value dimensions, this article further reports a case study carried out with an industrial company and Original Equipment Manufacturer over the course of two years, applying the proposed systematic approach. As a result, by clarifying provider benefits throughout the entire lifecycle of a PSS offering, and by providing a systematic way towards capturing and enhancing these benefits, this article aims to clarify the incentives for adaptations to the existing design processes in industry and hopes to encourage companies to take advantage of the obtainable efficiency benefits of PSS, leading to improved overall environmental performance.

Keywords
Design for Sustainability; Provider Value; Value Engineering; E9ciency
National Category
Environmental Management Other Mechanical Engineering
Identifiers
urn:nbn:se:liu:diva-130980 (URN)
Available from: 2016-09-02 Created: 2016-09-02 Last updated: 2016-09-06Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0003-4259-1681

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