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Exploring Hearing Aid Problems: Perspectives of Hearing Aid Owners and Clinicians
Ear Sci Inst Australia, Australia; Univ Western Australia, Australia.
Linköping University, Department of Behavioural Sciences and Learning, Disability Research. Linköping University, Faculty of Arts and Sciences. Eriksholm Res Ctr, Denmark.ORCID iD: 0000-0002-4170-2426
Univ Queensland, Australia.
Ear Sci Inst Australia, Australia; Univ Western Australia, Australia; Univ Pretoria, South Africa.
2018 (English)In: Ear and Hearing, ISSN 0196-0202, E-ISSN 1538-4667, Vol. 39, no 1, p. 172-187Article in journal (Refereed) Published
Abstract [en]

Objectives: To gather perspectives of hearing aid owners and hearing healthcare clinicians with regard to problems that arise after hearing aid fitting and use these perspectives to generate a conceptual framework to gain a better understanding of these problems. Design: Participants included a group of 17 hearing aid owners and a group of 21 hearing healthcare clinicians; data collection occurred separately for each group. Participants each attended two group sessions in Perth, Western Australia, wherein they: (1) generated statements describing the problems associated with hearing aids and (2) grouped and rated the statements to identify key themes. Concept mapping was used to generate a conceptual framework. Results: Participants identified four concepts regarding hearing aid problems as follows: (1) hearing aid management; (2) hearing aid sound quality and performance; (3) feelings, thoughts, and behaviors; and (4) information and training. While hearing aid owners and clinicians generated similar results regarding the concepts derived, the clinicians reported that the problems identified had a greater negative impact on hearing aid success than did hearing aid owners. Conclusions: The magnitude and diversity of hearing aid problems identified in this study highlight the ongoing challenges that hearing aid owners face and suggest that current processes for hearing aid fitting can be improved. Problems relating to hearing aid management were most often deemed to have the greatest impact on hearing aid success and be the most preventable/solvable, and thus are a good starting point when addressing hearing aid-related problems.

Place, publisher, year, edition, pages
LIPPINCOTT WILLIAMS & WILKINS , 2018. Vol. 39, no 1, p. 172-187
Keywords [en]
Concept mapping; Hearing aid; Problem; Qualitative research
National Category
Other Health Sciences
Identifiers
URN: urn:nbn:se:liu:diva-147594DOI: 10.1097/AUD.0000000000000477ISI: 000429496500016OAI: oai:DiVA.org:liu-147594DiVA, id: diva2:1201670
Note

Funding Agencies|Unitron Australia; Ear Science Institute Australia; Australian Postgraduate Award scholarship through The University of Western Australia

Available from: 2018-04-26 Created: 2018-04-26 Last updated: 2019-06-28

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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  • Other style
More styles
Language
  • de-DE
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  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
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