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Understanding Through Use: Elderlys Value Identification in a Service Experience
Jonkoping Univ, Sweden.
Linköpings universitet, Institutionen för datavetenskap, Interaktiva och kognitiva system. Linköpings universitet, Tekniska fakulteten. Jonkoping Univ, Sweden.
2017 (engelsk)Inngår i: CONTEXT SENSITIVE HEALTH INFORMATICS: REDESIGNING HEALTHCARE WORK, IOS PRESS , 2017, Vol. 241, s. 103-108Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

This paper uses a qualitative approach, specifically; narrative analysis, to contextualize users formulation of an understanding of a personalized meal planning service within the ambient assisted living domain. By focusing on how users, in this case elderly over 65, formed an understanding of a service, and, what they thought valuable in using the service, based on their understanding. The results indicate how users compare their initial understanding to their experienced understanding, formed during usage, and how this affects their value formulation of specific service aspects. The paper gives not only provides valuable insight into contextualizing aspects of health and wellness services, but to aspects of importance for implementation, by showing how value aspects of services from a user perspective are important to consider during these processes.

sted, utgiver, år, opplag, sider
IOS PRESS , 2017. Vol. 241, s. 103-108
Serie
Studies in Health Technology and Informatics, ISSN 0926-9630
Emneord [en]
Service; Expectation-Confirmation; Use; Ambient Assisted Living; Narrative Analysis
HSV kategori
Identifikatorer
URN: urn:nbn:se:liu:diva-150331DOI: 10.3233/978-1-61499-794-8-103ISI: 000439645000016ISBN: 978-1-61499-794-8 (tryckt)ISBN: 978-1-61499-793-1 (tryckt)OAI: oai:DiVA.org:liu-150331DiVA, id: diva2:1239422
Konferanse
International Conference on Context Sensitive Health Informatics, Human and Socio-Technical Approaches (CSHI)
Merknad

Funding Agencies|AAL Joint Programme; Swedish Innovation Agency; VINNOVA

Tilgjengelig fra: 2018-08-16 Laget: 2018-08-16 Sist oppdatert: 2018-08-16

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Totalt: 8 treff
RefereraExporteraLink to record
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  • de-DE
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  • sv-SE
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