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Mutual Trust: Joint Performance of an Operations Strategy Implementation—Securing the Value Chain by Preparedness
University of VaasaVaasa, Finland.
University of VaasaVaasa, Finland.
Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Industriell miljöteknik. Linköpings universitet, Tekniska fakulteten.ORCID-id: 0000-0001-8006-3236
University of VaasaVaasa, Finland.
2018 (engelsk)Inngår i: Managing Public Trust / [ed] Kożuch, Barbara; Magala, Sławomir J.; Paliszkiewicz, Joanna, Cham: Palgrave Macmillan, 2018, s. 175-190Kapittel i bok, del av antologi (Fagfellevurdert)
Abstract [en]

This chapter discusses mutual trust in the daily construction of public safety. The chapter is based on the corresponding author’s article-based dissertation, with work connecting joint research articles to his action research. In doing so, this chapter summarizes the implementation of the strategy and how it has been studied. The research is limited to a municipal facilities’ service unit that aims to secure a common value chain for all situations. To do this, joint performance is required. The study is based on action research, with the use of mixed methods. The study utilized the resource-based view theory and empirically employs the balanced critical factor index method for managing the unit.

sted, utgiver, år, opplag, sider
Cham: Palgrave Macmillan, 2018. s. 175-190
Emneord [en]
Strategy implementation; Value chain securing; Preparedness process; Operations strategy; Mutual trust
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Identifikatorer
URN: urn:nbn:se:liu:diva-150819DOI: 10.1007/978-3-319-70485-2_11ISBN: 9783319704845 (tryckt)ISBN: 9783319704852 (digital)OAI: oai:DiVA.org:liu-150819DiVA, id: diva2:1244435
Tilgjengelig fra: 2018-09-01 Laget: 2018-09-01 Sist oppdatert: 2018-09-01bibliografisk kontrollert

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Forlagets fullteksthttps://doi.org/10.1007/978-3-319-70485-2_11

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