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Service Design Mini-dictionary
Linköpings universitet, Institutionen för datavetenskap, Interaktiva och kognitiva system. Linköpings universitet, Tekniska högskolan.
2012 (engelsk)Inngår i: Service Design and Tourism: Case studies of applied research projects on mobile ethnography for tourism destinations / [ed] Marc Stickdorn, Birgit Frischhut, Norderstedt: Books on Demand , 2012, s. 132-133Kapittel i bok, del av antologi (Annet vitenskapelig)
Abstract [en]

The field of design has changed completely during the past. Previously, design was seen as a profession that operates in specialist areas such as graphic design, product design, and fashion design; during the last 10 years it changed its scope from ‘Design Centred Design’ to ‘User Centred Design’. As such, and building on the service-dominant logic and services marketing, service design goes beyond designing artefacts and is argued to be no longer limited to the design of tangible products only, but also designs complex and interactive service processes and ecosystems. These developments lead to the emergence of ‘service design’, a multidisciplinary and systematic approach, which can cope with the functionality and complexity of services by visualizing their systems and processes as well as by placing the client at the heart of the process.

sted, utgiver, år, opplag, sider
Norderstedt: Books on Demand , 2012. s. 132-133
Emneord [en]
service design, tourism, design ethnography, applied anthropology
Emneord [sv]
Människa-datorinteraktion (interaktionsdesign) Design Socialantropologi
HSV kategori
Identifikatorer
URN: urn:nbn:se:liu:diva-80959ISBN: 978-3848216307 (tryckt)OAI: oai:DiVA.org:liu-80959DiVA, id: diva2:549532
Prosjekter
service designTilgjengelig fra: 2012-09-04 Laget: 2012-09-04 Sist oppdatert: 2014-12-05bibliografisk kontrollert

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Segelström, Fabian

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Totalt: 146 treff
RefereraExporteraLink to record
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  • apa
  • harvard1
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  • de-DE
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  • nn-NB
  • sv-SE
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  • asciidoc
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