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Pranking in children's helpline calls
Victoria University of Wellington, New Zealand.ORCID-id: 0000-0002-0298-6681
Queensland University of Technology, Australia.ORCID-id: 0000-0002-1944-7043
Linköpings universitet, Institutionen för tema, Tema Barn. Linköpings universitet, Filosofiska fakulteten.ORCID-id: 0000-0001-7021-5072
Linköpings universitet, Institutionen för samhälls- och välfärdsstudier, Lärande, Estetik, Naturvetenskap (LEN). Linköpings universitet, Utbildningsvetenskap. (Pedagogiskt arbete, Educational practice)ORCID-id: 0000-0002-2314-4942
Vise andre og tillknytning
2016 (engelsk)Inngår i: Australian Journal of Linguistics, ISSN 0726-8602, E-ISSN 1469-2996, Vol. 36, nr 2, s. 224-238Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Pranking can be understood as challenging a normative social order. One environment where pranking occurs is in institutional interaction. The present study examines a sample of pranking calls to telephone helplines for children and young people. Some cases had been posted on YouTube by the person doing the pranking; others were from a subcollection of possible pranks, extracted from a larger corpus of Australian children’s counselling helpline calls. Drawing on ethnomethodology and conversation analysis we aim to understand the inferential and sequential resources involved in pranking within telephone-mediated counselling services for children and youth. Our analysis shows pranksters know the norms of counselling helplines by their practices employed for subverting them. YouTube pranksters exploit next turns of talk to retrospectively cast what the counsellor has just said as a possible challenge to the perception of the call as anormal counselling one. One practice evident in both sources was the setting up of provocative traps to break a linguistic taboo. This detailed study of pranking in interaction provides documentary evidence of its idiosyncratic yet patterned local accomplishment in telephone-mediated counselling services aimed at children and youth.

sted, utgiver, år, opplag, sider
Routledge, 2016. Vol. 36, nr 2, s. 224-238
Emneord [en]
Conversation analysis; Counselling; Hoax; Indentity; Membership Categorization; YouTube
HSV kategori
Identifikatorer
URN: urn:nbn:se:liu:diva-125712DOI: 10.1080/07268602.2015.1121532ISI: 000371913300005OAI: oai:DiVA.org:liu-125712DiVA, id: diva2:907888
Prosjekter
Australian Research Council under Discovery grant (Project ID: DP0773185)
Forskningsfinansiär
Australian Research Council, DP0773185Tilgjengelig fra: 2016-03-01 Laget: 2016-03-01 Sist oppdatert: 2018-01-10

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Weatherall, AnnDanby, SusanOsvaldsson, KarinCromdal, JakobEmmison, Michael

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