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Whats in it for the Provider? The Case of a Telecom Vendors Value Capturing from the Transition to Product-Service Systems
Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Industriell miljöteknik. Linköpings universitet, Tekniska fakulteten.ORCID-id: 0000-0003-4259-1681
Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Industriell miljöteknik. Linköpings universitet, Tekniska fakulteten.ORCID-id: 0000-0002-5991-5542
Ericsson AB, Sweden.
Ericsson AB, Sweden.
2016 (engelsk)Inngår i: PRODUCT-SERVICE SYSTEMS ACROSS LIFE CYCLE, ELSEVIER SCIENCE BV , 2016, Vol. 47Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

In adopting highly integrated Product-Service Systems (PSS), incentive structures change and the value attainable for providers throughout the lifecycle becomes an issue of growing complexity. Nonetheless, value for PSS providers has up to now not been considered in a multidimensional fashion. In an effort to move towards a characterization of providers value, an offering in the information communication technology sector was examined through an investigation with ten staff-members of Ericsson, Sweden. This led to a value-categorization, which can be utilized in the PSS design process to enhance the value captured throughout the lifecycle beyond immediate monetary benefit. In an effort to provide general learnings, the results are discussed with a focus on PSS business models, PSS design and management communication. Overall, the results presented provide a more comprehensive picture of what a provider has to gain from a PSS offering throughout its entire lifecycle. (C) 2016 Elsevier B.V.

sted, utgiver, år, opplag, sider
ELSEVIER SCIENCE BV , 2016. Vol. 47
Serie
Procedia CIRP, ISSN 2212-8271
Emneord [en]
PSS Design; Provider Benefit; Information Communication Technology; Business Models; Value-Driven Design
HSV kategori
Identifikatorer
URN: urn:nbn:se:liu:diva-133138DOI: 10.1016/j.procir.2016.03.066ISI: 000387505100002OAI: oai:DiVA.org:liu-133138DiVA, id: diva2:1055220
Konferanse
Conference on Product-Service Systems across Life Cycle
Tilgjengelig fra: 2016-12-12 Laget: 2016-12-09 Sist oppdatert: 2016-12-29

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