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Self-Disclosure and Managing Privacy: Implications for Interpersonal and Online Communication for Consumers and Marketers
Linköpings universitet, Institutionen för teknik och naturvetenskap, Medie- och Informationsteknik. Linköpings universitet, Tekniska fakulteten.ORCID-id: 0000-0003-1253-9671
2017 (Engelska)Ingår i: Journal of Internet Commerce, ISSN 1533-2861, E-ISSN 1533-287X, Vol. 16, nr 4, s. 385-404Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

In our fast-changing technological world, the line between the offline and online world has become blurred and individuals are faced with constant opportunities to divulge personal details. The process of disclosing sensitive information to others is necessary for establishing, maintaining, and building relationships, both with people and businesses; however, it also creates opportunities for misuse of the disclosed information. Consumers who are willing to disclose personal information online may often be unaware of the full implications of such disclosure. By thoroughly exploring the origins and processes of self-disclosure, and outlining its development in interpersonal and online communication, individuals will become more aware of their (sometimes competing) implicit and explicit disclosure behaviors necessary for enacting strong privacy management. Utilizing communication privacy management (CPM) theory, this article proposes a framework for ongoing consideration of how self-disclosure and privacy function online. By framing privacy in terms of the literature of communicative self-disclosure, CPM instructs the building of privacy boundaries that are functional for consumers and marketers alike, allowing people to protect themselves online while also ensuring their continued enjoyment of Internet provided benefits.

Ort, förlag, år, upplaga, sidor
Routledge, 2017. Vol. 16, nr 4, s. 385-404
Nyckelord [en]
privacy, self-disclosure, marketing, online advertising, communication privacy management
Nationell ämneskategori
Medie- och kommunikationsvetenskap
Identifikatorer
URN: urn:nbn:se:liu:diva-143654DOI: 10.1080/15332861.2017.1402637OAI: oai:DiVA.org:liu-143654DiVA, id: diva2:1164999
Tillgänglig från: 2017-12-12 Skapad: 2017-12-12 Senast uppdaterad: 2017-12-19Bibliografiskt granskad

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Robinson, Stephen Cory

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