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Development and evaluation of the Communication over Language Barriers questionnaire (CoLB-q) in paediatric healthcare
Karolinska Inst, Sweden.
Karolinska Inst, Sweden; Stockholm Univ, Sweden.
Linköping University, Department of Medical and Health Sciences, Division of Community Medicine. Linköping University, Faculty of Medicine and Health Sciences. Region Östergötland, Center for Business support and Development, Department of Health and Care Development.ORCID iD: 0000-0002-6281-7783
Karolinska Inst, Sweden; Karolinska Univ Hosp, Sweden.
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2018 (English)In: Patient Education and Counseling, ISSN 0738-3991, E-ISSN 1873-5134, Vol. 101, no 9, p. 1661-1668Article in journal (Refereed) Published
Abstract [en]

Objective: To develop a valid and reliable questionnaire addressing the experiences of healthcare personnel of communicating over language barriers and using interpreters in paediatric healthcare. Methods: A multiple- methods approach to develop and evaluate the questionnaire, including focus groups, cognitive interviews, a pilot test and test-retest. The methods were chosen in accordance with questionnaire development methodology to ensure validity and reliability. Results: The development procedure showed that the issues identified were highly relevant to paediatric healthcare personnel and resulted in a valid and reliable Communication over Language Barriers questionnaire (CoLB-q) with 27 questions. Conclusion: The CoLB-q is perceived as relevant, important and easy to respond to by respondents and has satisfactory validity and reliability.amp; nbsp; Practice implications: The CoLB-q can be used to map how healthcare personnel overcome language barriers through communication tools and to identify problems encountered in paediatric healthcare. Furthermore, the transparently described process could be used as a guide for developing similar questionnaires. (C) 2018 The Authors. Published by Elsevier B.V.

Place, publisher, year, edition, pages
ELSEVIER IRELAND LTD , 2018. Vol. 101, no 9, p. 1661-1668
Keywords [en]
Questionnaire development; Communication; Language barriers; Interpreter; Paediatric healthcare
National Category
Nursing
Identifiers
URN: urn:nbn:se:liu:diva-150211DOI: 10.1016/j.pec.2018.04.007ISI: 000439373300018PubMedID: 29705667OAI: oai:DiVA.org:liu-150211DiVA, id: diva2:1241054
Note

Funding Agencies|Karolinska Institutet; Swedish Society for Childcare, Astrid Lindgren Childrens Hospital; Swedish Childhood Cancer Foundation [FoAss 13/07]

Available from: 2018-08-22 Created: 2018-08-22 Last updated: 2019-04-12

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Wenemark, Marika
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Division of Community MedicineFaculty of Medicine and Health SciencesDepartment of Health and Care Development
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