How to Improve Remanufacturing?-A Systematic Analysis of Practices and Theories
2019 (English)In: Journal of manufacturing science and engineering, ISSN 1087-1357, E-ISSN 1528-8935, Vol. 141, no 2, article id 021004Article in journal (Refereed) Published
Abstract [en]
Remanufacturing has gained attention from industry, but the literature lacks the scientific comprehension to realize efficient remanufacturing. This hinders a company from commencing or improving remanufacturing efficiently. To fill this gap, the paper proposes a set of practical success factors for remanufacturing. To do so, it analyzes remanufacturing practices in industry through interviews with staff from remanufacturing companies with long experience. The practical success factors are found to be (1) addressing product and component value, (2) having a customer-oriented operation, (3) having an efficient core acquisition, (4) obtaining the correct information, and (5) having the right staff competence. Next, the paper further analyzes remanufacturing processes theoretically with both cause and effect analysis and means-ends analysis. Since the factors show that, among other things, the product/service system (PSS) is highly relevant to remanufacturing in multiple ways, theories on the PSS are partly utilized. As a result, the distinctive nature of remanufacturing underlying in the processes is found to have high variability, high uncertainty and, thus, also complexity. The obtained insights from practice and theory are found to support each other. In addition, a lishbone diagram for remanufacturing is proposed based on the analysis, including seven ms, adding two new ms (marketing and maintenance) on top of the traditional five ms (measurement, material, human, method, and machine) in order to improve customer value. The major contribution of the paper lies in its insights, which are grounded in both theory and practice.
Place, publisher, year, edition, pages
ASME , 2019. Vol. 141, no 2, article id 021004
Keywords [en]
Ishikawa diagram; manufacturing management; product/service system (PSS); remanufacturing; service-oriented manufacturing systems; uncertainty
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:liu:diva-154094DOI: 10.1115/1.4041746ISI: 000455219600005OAI: oai:DiVA.org:liu-154094DiVA, id: diva2:1283541
Note
Funding Agencies|VINNOVA, the Swedish governmental innovation agency; Stiftelsen for miljostrategisk forskning (Mistra) (The Swedish Foundation for Strategic Environmental Research in English) [2014/16]
2019-01-292019-01-292019-01-29