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Prepared for surgery: Communication in nurses preoperative consultations with patients undergoing surgery for colorectal cancer after a person-centred intervention
Institute of Health and Care Sciences and Centre for Person-Centred Care, Sahlgrenska Academy at the University of Gothenburg, Gothenburg, Sweden; The Vascular Department, Sahlgrenska University Hospital, Gothenburg, Sweden.
Institute of Health and Care Sciences and Centre for Person-Centred Care, Sahlgrenska Academy at the University of Gothenburg, Gothenburg, Sweden.
Department of Health studies, Faculty of Social sciences, University of Stavanger, Stavanger, Norway; Centre for Person-Centred Care, Sahlgrenska Academy at the University of Gothenburg, Gothenburg, Sweden.
Linköping University, Department of Medical and Health Sciences. Linköping University, Faculty of Medicine and Health Sciences.ORCID iD: 0000-0002-3033-9879
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2018 (English)In: Journal of Clinical Nursing, ISSN 0962-1067, E-ISSN 1365-2702, Vol. 27, no 13-14, p. 2904-2916Article in journal (Refereed) Published
Abstract [en]

Aims and objectives

To describe preoperative communication after a person‐centred intervention in nurses' consultations with patients undergoing surgery for colorectal cancer.

Background

Patients all over the world scheduled for surgery are referred to preoperative consultations with healthcare professionals. The goal is to assess the risk of perioperative complications, improving quality of care and enabling patients to be prepared for surgery and recovery. A person‐centred intervention was developed, which consisted of an interactive written patient education material and person‐centred communication.

Design

An explorative quantitative and qualitative study based on 18 audio‐taped transcriptions.

Methods

Eighteen patients preoperative nursing consultations at three Swedish hospitals were analysed quantitatively regarding structure: words, time, phases, questions, discursive space, and qualitatively: topics and how the person‐centred communication appeared in the consultations.

Results

The median time for consultations was 27 min (range 13–64 min). The nurses used two‐thirds of the discursive space in the consultations with the patients. The patient education material was used as a support to structure the consultation and discuss sensitive and difficult issues. Seven topics were discussed during the consultation. Two different approaches to communication were identified: Talking with the patient versus Talking to the patient. Talking with the patient (seen as person‐centred communication) was defined as: listening to the narrative and confirming each other, raising difficult topics, seeing each other as persons, building on strengths and resources, preparing for surgery and asking open questions.

Conclusion

Ways of communicating influence how the preoperative consultation develops. Talking with the patient could be seen as person‐centred communication in the preoperative care, and when using this approach, the intervention purpose of person‐centred communication was met.

Relevance to clinical practice

Education in person‐centred communication is important for nurses to improve their skills in performing preoperative consultations.

Place, publisher, year, edition, pages
Blackwell Publishing, 2018. Vol. 27, no 13-14, p. 2904-2916
Keywords [en]
cancer; care; communication; health education; intervention; narrative; nurse-patient relationship; patient information; patient participation
National Category
Nursing
Identifiers
URN: urn:nbn:se:liu:diva-155867DOI: 10.1111/jocn.14312ISI: 000435942000040PubMedID: 29446494Scopus ID: 2-s2.0-85048828389OAI: oai:DiVA.org:liu-155867DiVA, id: diva2:1300769
Available from: 2019-03-29 Created: 2019-03-29 Last updated: 2019-04-04Bibliographically approved

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Hydén, Lars-Christer

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