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Attentive deviance from standards at CraneSolutions
Facylty of Economics and Business Administration, Friedrich Schiller University Jena, Germany.
Facylty of Economics and Business Administration, Friedrich Schiller University Jena, Germany.
Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. (Business Administration, Management Control)ORCID iD: 0000-0002-6341-2593
2020 (English)In: Understanding deviance in a world of standards / [ed] Fried, Andrea, Oxford: Oxford University Press, 2020, 1, p. 89-138Chapter in book (Refereed)
Abstract [en]

In this chapter, Ronny Gey, Sarah Langer, and Andrea Fried draw attention to the actual enactment of standards in organizations. They describe a software developing project of the crane manufacturer CraneSolutions which is confronted with a situation where no standards are directly suitable for its niche products. The case of CraneSolutions is a striking example of mainly attentive deviance from standards. The chapter analyses how the organization succeeds in committing to standards while deviating from them attentively. Based on a structurationist framework, the analysis of CraneSolutions enables understanding of the enactment of standards as represented in the interpretative schemes, the facilities, and the social norms of the organization. Moreover, the authors explain organizational deviance from standards as a way of how organizations deal effectively with emerging asymmetries and contradictions during the enactment of standards. This chapter represents one of the two commitment-oriented types of organizational deviance introduced in the book.

Place, publisher, year, edition, pages
Oxford: Oxford University Press, 2020, 1. p. 89-138
Keywords [en]
attentive deviance, standards, signification, legitimation, domination, modalities of action, software, enactment
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-163732DOI: 10.1093/oso/9780198833888.003.0005Libris ID: n026c5h3l9w5kwh1ISBN: 9780198833888 (print)OAI: oai:DiVA.org:liu-163732DiVA, id: diva2:1394444
Funder
German Research Foundation (DFG), FR 2892/3-1Available from: 2020-02-18 Created: 2020-02-18 Last updated: 2022-09-01Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf