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Digital Citizenship in a Swedish Marginalised Neighbourhood: Different attitudes to and experiences of digital inclusion and eHealth
Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-3671-350x
Linköping University, Department of Thematic Studies, Technology and Social Change. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-5097-6621
2021 (English)In: eJournal of eDemocracy & Open Government, E-ISSN 2075-9517, Vol. 13, no 1, p. 31-70Article in journal (Refereed) Published
Abstract [en]

We investigate digital citizenship by exploring attitudes and experiences of digital inclusion and eHealth with data from a survey study based on face-to-face interviews in differentlanguages, in a marginalised hard to survey neighbourhood. Through public eHealth services,people can exercise digital citizenship. We explore differences between the marginalised neighbourhood and the national level, and among residents in the neighbourhood, with disaggregateddata. The results show that the respondents in Skäggetorp report lower usage of the internet,lower access to smartphones, a somewhat lower usage of BankID, higher concern for surveillance, and a higher number of respondents feel excluded from digital society in comparison tothe nationwide survey. The results in the disaggregated data show some differences in attitudesto and experience of digital inclusion among residents in Skäggetorp. We conclude that thestudies of digital citizenship need to be broadened to address feeling included, social rights,and difference.

Place, publisher, year, edition, pages
2021. Vol. 13, no 1, p. 31-70
Keywords [en]
Digital citizenship, marginalised neighbourhood, digital inclusion, eHealth, hard to survey
National Category
Political Science Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:liu:diva-178911DOI: 10.29379/jedem.v13i1.637OAI: oai:DiVA.org:liu-178911DiVA, id: diva2:1590899
Available from: 2021-09-03 Created: 2021-09-03 Last updated: 2023-09-14

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Kaharevic, AhmedSkill, Karin

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • text
  • asciidoc
  • rtf