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Integrating Sales, Design and Production: A Configuration System for Automation in Mass Customization
Linköping University, Department of Management and Engineering, Product Realisation. Linköping University, Faculty of Science & Engineering.
Linköping University, Department of Management and Engineering, Product Realisation. Linköping University, Faculty of Science & Engineering.
Linköping University, Department of Management and Engineering, Product Realisation. Linköping University, Faculty of Science & Engineering.ORCID iD: 0000-0002-7098-4215
Linköping University, Department of Management and Engineering, Product Realisation. Linköping University, Faculty of Science & Engineering.
2021 (English)In: Proceedings of ASME 2021 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference (IDETC-CIE2021): Volume 3B: 47th Design Automation Conference (DAC), New York: The American Society of Mechanical Engineers , 2021, article id V03BT03A042Conference paper, Published paper (Refereed)
Abstract [en]

Companies manufacturing customized engineer-to-order (ETO) products are decelerated by repetitive work, misinterpretations and uncoordinated processes which prohibits the achievement of mass customization. Being able to deliver customized product with low costs and fast delivery times, the concept of mass customization, is a prerequisite for maintained competitiveness with the demands from the market today. This paper presents a product configuration system (PCS) for customized products using design automation enabled by knowledge-based engineering (KBE) and enterprise-wide optimization (EWO). With this approach, the process from sales to delivery of customized products can be extensively rationalized. The PCS consists of two modules. The first being a configurator for use in the sales quotation stage. Here, customer requirements are captured, and used to generate alternatives feasible for the customer context. Thereby, correct quotations can be generated at the sales instance. The second module is the enterprise-wide configurator where accepted orders are concurrently optimized for their detailed and final design, considering the current state of the production and concurrent sales cases in the company. In other terms, instead of adapting the supply chain according to the design of the products in the order entry, the design of the products in the order entry are adapted according to the state of the supply chain. Thereby, resources can be efficiently utilized to the benefit of both the customer and the company, with reduced costs and delivery times. An implementation of the PCS in a case concerning spiral staircases, an ETO product, has shown potential of substantially reducing resources and errors and enable a reliable process supporting achievement of mass customization.

Place, publisher, year, edition, pages
New York: The American Society of Mechanical Engineers , 2021. article id V03BT03A042
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:liu:diva-181811DOI: 10.1115/DETC2021-68426ISBN: 9780791885390 (print)OAI: oai:DiVA.org:liu-181811DiVA, id: diva2:1619265
Conference
ASME 2021 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference, Virtual, Online, August 17–19, 2021
Projects
e-FACTORY
Funder
VinnovaSwedish Research Council FormasAvailable from: 2021-12-13 Created: 2021-12-13 Last updated: 2022-03-04Bibliographically approved
In thesis
1. On Configuration Systems in Product Development for Mass Customisation
Open this publication in new window or tab >>On Configuration Systems in Product Development for Mass Customisation
2021 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Increased industrial interest in mass customisation causes designers and manufacturers to seek cost-effective methods to continuously rationalise product development and production processes in order to accommodate for customisation on a large scale. Particularly in the case of complex products this requires significant engineering efforts. 

Mass customisation in an engineer-to-order context includes customers in early stages of product development, providing designers and manufacturers with certainty in decision making. A large portion of design tasks associated with design and production preparation stages during the product development process are routine-like and repetitive, amounting to vast time costs and errors. By utilising knowledge-based design automation techniques, these tasks can be supported to allow for iterative design processes as well as improved integration and communication between development phases. This  work explores how the use of design automation in the form of product configuration systems can facilitate integration throughout the product development process of engineer-to-order products and allow the industry to rise to the challenge of mass customisation.

This licentiate thesis describes the development of a framework incorporating product configuration systems based on High Level CAD templates (HLCt) together with auxiliary design optimisation and production preparation tools. Leveraging on the reuse of product knowledge, it focuses on rapid configuration of light-weight conceptual designs for quotation in dialogue with customers, and support of detailed design and generation of production data for confirmed orders. Based on the findings from implementation of such framework in an SME context of mass customisation of spiral staircases as well as engineering education, the challenges and possibilities are discussed with an eye on the future of design automation for mass customisation.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2021. p. 43
Series
Linköping Studies in Science and Technology. Licentiate Thesis, ISSN 0280-7971 ; 1918
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:liu:diva-181815 (URN)10.3384/9789179291631 (DOI)9789179291624 (ISBN)9789179291631 (ISBN)
Presentation
2021-12-21, ACAS, A Building, Campus Valla, Linköping, 10:15 (English)
Opponent
Supervisors
Available from: 2021-12-15 Created: 2021-12-15 Last updated: 2021-12-20Bibliographically approved

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Wehlin, CamillaVidner, OllePoot, LeonTarkian, Mehdi

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