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Unravelling the temporal aspects of last-mile deliveries: Implications of consumer behaviour on environmental sustainability
RISE.
Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.ORCID iD: 0000-0001-8969-9396
RISE.
2024 (English)Conference paper, Oral presentation with published abstract (Other academic)
Abstract [en]

This paper explores time-related aspects of e-commerce and their impact on the environmental sustainability of last-mile deliveries. It addresses two key questions: 1) What time-related aspects of e-commerce can consumers encounter during an online purchase?, and 2) What implications can these time-related aspects of e-commerce have on the sustainability of last-mile deliveries? The study uses diary entries from 15 Swedish e-commerce consumers over one month, followed by semi-structured interviews. Findings reveal that consumers encounter various time-related factors throughout the purchasing process, from the website to delivery, with some of these factors having significant implications for the environmental sustainability of last-mile deliveries.

Place, publisher, year, edition, pages
2024.
National Category
Transport Systems and Logistics
Identifiers
URN: urn:nbn:se:liu:diva-209867OAI: oai:DiVA.org:liu-209867DiVA, id: diva2:1913929
Conference
The 9th NRWC conference, Lund University, Sweden, 5-7 November, 2024
Funder
Swedish Retail and Wholesale Development Council, 2023:9Available from: 2024-11-18 Created: 2024-11-18 Last updated: 2024-11-28Bibliographically approved

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Sallnäs, Uni

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
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More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf