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Lessons Learned from Facilitation in Collaborative Design
Linköpings universitet, Institutionen för datavetenskap, MDI - Interaction and Service Design Research Group. Linköpings universitet, Tekniska högskolan.ORCID-id: 0000-0001-8862-7331
Linköpings universitet, Institutionen för datavetenskap, MDI - Interaction and Service Design Research Group. Linköpings universitet, Tekniska högskolan.ORCID-id: 0000-0003-2919-098X
2007 (Engelska)Ingår i: Proceeding AUIC '07 Proceedings of the eight Australasian conference on User interface - Volume 64 / [ed] Piekarski, W., Plimmer, B., Sydney , Australia: Australian Computer Society, 2007, s. 51-54Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

The importance of a skilled facilitator in design meetings with users is often emphasized, but less is said about how to improve the facilitation process. This paper reports experiences and lessons learned from facilitation of cardbased sessions in three design cases through an analysis of two sessions with users, and one session with professional designers. The analysis showed that many alternatives were not documented in the sessions with users who designed primarily by talking, compared to the professional designers who primarily designed by placing cards. We propose that facilitation, in cases similar to those presented here, could be improved by suggesting alternatives and possible consequences, prompt the participants to explore the consequences, and graphic facilitation.

Ort, förlag, år, upplaga, sidor
Sydney , Australia: Australian Computer Society, 2007. s. 51-54
Serie
Conferences in Research and Practice in Information Technology, ISSN 1445-1336 ; 64
Nyckelord [en]
facilitation, design representations, design games, participatory design
Nationell ämneskategori
Människa-datorinteraktion (interaktionsdesign)
Identifikatorer
URN: urn:nbn:se:liu:diva-41227Lokalt ID: 55372ISBN: 1-920-68245-7 (tryckt)OAI: oai:DiVA.org:liu-41227DiVA, id: diva2:262078
Konferens
AUIC 2007 - eight Australasian conference on User interface, Ballarat, Victoria, Australia - January 30th to February 2nd, 2007
Tillgänglig från: 2009-10-10 Skapad: 2009-10-10 Senast uppdaterad: 2018-01-13

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Lundberg, JonasArvola, Mattias

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Lundberg, JonasArvola, Mattias
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MDI - Interaction and Service Design Research GroupTekniska högskolan
Människa-datorinteraktion (interaktionsdesign)

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