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Integrated Product Service Offerings for rail infrastructure: benefits and challenges regarding knowledge transfer and cultural change in a Swedish case
Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Industriell miljöteknik. Linköpings universitet, Tekniska högskolan.
Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Industriell miljöteknik. Linköpings universitet, Tekniska högskolan.
2015 (Engelska)Ingår i: Journal of Cleaner Production, ISSN 0959-6526, E-ISSN 1879-1786, Vol. 98, s. 166-174Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

The aim of this paper is to investigate potential benefits and challenges regarding knowledge transfer and cultural change from the provider and buyer perspectives when using IPSOs for Swedish rail infrastructure. Considering material use and the importance of availability of the tracks makes rail infrastructure an interesting candidate for a business model based on a life-cycle approach, which can result in a reduction in cost and environmental impact.

The concept of the Integrated Product Service Offering (IPSO) has in several business areas proven to be a means with potential to reduce the environmental impact of products and services, increase cost efficiency and quality, and act as a driver for change. The business model, which is based on a life-cycle approach, focuses on the function instead of the initial price of the product.

Among the main findings are the lack of information and knowledge transfer that act as a barrier for innovation, and that the buyer's conservative business culture makes it difficult to implement new types of contracts. Since IPSO contracts require improved information transfer, they could potentially stimulate innovation as well as processes for evaluation of the contracts. By involving the contractors in the design phase their knowledge could be used in a better way, creating a feedback loop from practice to design.

The empirical part, focusing on the rail infrastructure industry in Sweden, has been collected using individual interviews and a group interview approach.

Ort, förlag, år, upplaga, sidor
Elsevier, 2015. Vol. 98, s. 166-174
Nyckelord [en]
Rail infrastructure, Long-term contracts, Supplier–buyer relationships, Knowledge transfer
Nationell ämneskategori
Miljövetenskap Produktionsteknik, arbetsvetenskap och ergonomi
Identifikatorer
URN: urn:nbn:se:liu:diva-109976DOI: 10.1016/j.jclepro.2014.06.039ISI: 000356194300017OAI: oai:DiVA.org:liu-109976DiVA, id: diva2:741927
Tillgänglig från: 2014-08-29 Skapad: 2014-08-29 Senast uppdaterad: 2017-12-05Bibliografiskt granskad
Ingår i avhandling
1. Integrated Product Service Offerings for Rail and Road Infrastructure: Reviewing Applicability in Sweden
Öppna denna publikation i ny flik eller fönster >>Integrated Product Service Offerings for Rail and Road Infrastructure: Reviewing Applicability in Sweden
2014 (Engelska)Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
Abstract [en]

This research aims to explore and propose a more effective management of rail and road infrastructure and the possibility of a more resource-efficient road and rail infrastructure by applying business models based on performance and a life-cycle perspective.

There is a lack of efficiency in the Swedish rail and road infrastructure industries - at the same time as the availability of the rail tracks and roads is essential. Rail and road infrastructure have long lifetimes, around 40-60 years, and during these decades regular maintenance and reconstruction are needed to ensure proper function. Large amounts of resources are required to construct the infrastructure, and the overall environmental pressure depends substantially on this.

This research is largely based on interviews conducted with the buyer, contractors and design consultants for rail and road infrastructure in Sweden. Literature reviews have been conducted to develop the framework needed to analyze the empirical findings. This research contributes by building on theory in areas such as Integrated Product Service Offerings (IPSOs) and eco-design, and this abstract presents a brief summary of the overall conclusions.

Several challenges for rail and road infrastructure in Sweden have been identified, such as the lack of information and knowledge transfer between different projects and actors. This is due to e.g. the use of traditional short-term contracts and conservative cooperate cultures, creating sub-optimizations in management. Increased collaboration, through e.g. partnering, seems to be a promising way to increase the information and knowledge transfer between actors by increasing trust and interaction. In this way, management would be more effective, and by involving contractors in the design phase, more efficient technical solutions could be developed and used. Additionally, increased involvement by the design consultants and an iterative information loop between design, construction and maintenance could also be beneficial. The research indicates that increased cooperation increases trust. In this way, there is a possibility to remove the detailed requirements that prevent new ways of working.

Rail and road infrastructure have characteristics, such as the resources used and the importance of availability, that are well-suited for IPSOs. This performance-based business model with a life-cycle perspective provides incentives to optimize the use of resources and provide a holistic view for management that is lacking today for rail and road infrastructure. However, a long-term contract such as an IPSO creates uncertainties. The actors are risk-averse, which is an obstacle in the development of new business models and contract forms. Most of the risks and uncertainties identified are due to lack of experience. This implies that an implementation of IPSOs will have a steep learning curve. Additionally, risk allocation between the actors is important for effective management: too much risk for the suppliers will make them reluctant in developing new solutions, and they will use a risk premium to cover up for the risk.

Ort, förlag, år, upplaga, sidor
Linköping: Linköping University Electronic Press, 2014. s. 106 + Appendix 1 and 2
Serie
Linköping Studies in Science and Technology. Dissertations, ISSN 0345-7524 ; 1613
Nyckelord
Integrated Product Service Offerings, Product Service Systems, long-term contracts, risk, life-cycle perspective, resource-efficiency
Nationell ämneskategori
Miljövetenskap Infrastrukturteknik
Identifikatorer
urn:nbn:se:liu:diva-110015 (URN)10.3384/diss.diva-110015 (DOI)978-91-7519-260-4 (ISBN)
Disputation
2014-09-19, ACAS, A-huset, Campus Valla, Linköpings universitet, Linköping, 10:15 (Engelska)
Opponent
Handledare
Tillgänglig från: 2014-09-01 Skapad: 2014-09-01 Senast uppdaterad: 2019-11-19Bibliografiskt granskad

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