liu.seSök publikationer i DiVA
Ändra sökning
RefereraExporteraLänk till posten
Permanent länk

Direktlänk
Referera
Referensformat
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Annat format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annat språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
Action in action research: Elaborating the concepts of action, roles and dilemmas in a public e-service development project
Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Informatik. Linköpings universitet, Filosofiska fakulteten.ORCID-id: 0000-0002-2784-863X
Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Informatik. Linköpings universitet, Filosofiska fakulteten.ORCID-id: 0000-0003-4701-6272
2016 (Engelska)Ingår i: Journal of Systems and Information Technology, ISSN 1328-7265, Vol. 18, nr 2, s. 118-147Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Purpose

The purpose of this paper is to elaborate on the concept of action by addressing actions and roles in the practice of action research, illustrated by dilemmas in an action research project on information systems development in public sector. The main ambition with action research is being able to solve organisational problems through intervention and to contribute to scientific knowledge. The main emphasis has so far been on the “research part”. Here the authors focus on the “action part” of action research to generate rigorous research, to solve local problems and to deal with evident dilemmas in action research.

Design/methodology/approach

This is a qualitative case study. The empirical illustrations of this paper originate from an action research project that focused the two e-service development initiatives analysed below. The analysis is structured using key aspects and phases proposed by Avison et al. (2001). As a result of the analysis, the concept of action is elaborated. The action elements action, actor, motive, space and time are analysed together with different roles. This goes beyond the existing action research literature.

Findings

The conclusions show that there is a need to understand actions and roles within action research projects – not separating action from research. Research is also seen as action. The practice of action research is also discussed as context-bounded interactive social action: action research as a recurrent, interactive and dynamic activity. It is also identified that the understanding of roles, actions and interaction can help handle dilemmas in action research.

Research Limitations/implications

The authors contribute to the body of knowledge concerning action research in the information systems research field and in general by exploring the need to study the concept of action (e.g. situations and elements), to be explicit concerning the different phases, roles and responsibilities and management of different dilemmas in action research. A limitation of this study is that the inter-organisational development character in this study adds an extra dimension into the practice of actions research only partially highlighted. Another limitation is focus on public agencies. However, this is not critical for the results on action elements and the action research dilemmas that are studied.

Practical Implications

The understanding of roles, actions and interaction can solve the dilemmas and challenges linked to the practice of action research in the information systems field, but such understanding can help discover and handle dilemmas in action research.

Originality/value

The originality in this research is an illustration of and a perspective of action research as a context-bounded interactive social action: action research as a recurrent, interactive and dynamic activity. The value is that this knowledge can help handle dilemmas in action research.

Ort, förlag, år, upplaga, sidor
Emerald Group Publishing Limited, 2016. Vol. 18, nr 2, s. 118-147
Nyckelord [en]
Research methodology, Information systems development, Engaged scholarship, Action research, e-government
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning
Identifikatorer
URN: urn:nbn:se:liu:diva-131564DOI: 10.1108/JSIT-10-2015-0074OAI: oai:DiVA.org:liu-131564DiVA, id: diva2:974531
Tillgänglig från: 2016-09-26 Skapad: 2016-09-26 Senast uppdaterad: 2016-11-08Bibliografiskt granskad

Open Access i DiVA

fulltext(248 kB)206 nedladdningar
Filinformation
Filnamn FULLTEXT01.pdfFilstorlek 248 kBChecksumma SHA-512
44fc669dcb6d3b8e650198569c1949b581a8a51c8cea9c06ce0197e1b764a1cdde59e729a560667dc1a0757e1998260bd1acb50a24be85e3bd931bbb5bbc6683
Typ fulltextMimetyp application/pdf

Övriga länkar

Förlagets fulltext

Sök vidare i DiVA

Av författaren/redaktören
Melin, UlfAxelsson, Karin
Av organisationen
InformatikFilosofiska fakulteten
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning

Sök vidare utanför DiVA

GoogleGoogle Scholar
Totalt: 206 nedladdningar
Antalet nedladdningar är summan av nedladdningar för alla fulltexter. Det kan inkludera t.ex tidigare versioner som nu inte längre är tillgängliga.

doi
urn-nbn

Altmetricpoäng

doi
urn-nbn
Totalt: 225 träffar
RefereraExporteraLänk till posten
Permanent länk

Direktlänk
Referera
Referensformat
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Annat format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annat språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf