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Perceptions of Software Developers Empathy with Designers
Millnet AB, Teknikringen 10, S-58330 Linkoping, Sweden.
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Science & Engineering.
AHO, Norway.
2015 (English)In: BRITISH HCI 2015, ASSOC COMPUTING MACHINERY , 2015, 239-246 p.Conference paper (Refereed)
Abstract [en]

This study uses a phenomenological approach to examine software developers empathy with designers, as experienced by interaction designers. The results show many views on developers empathy and on the context of the phenomenon, including that developers tend to think design is unnecessary or a luxury that is not needed in order to create successful products. The development is instead seen as the most important part of the development process, and developers take design decisions on their own, many times based on a limited understanding, or disregard, of the design as a whole. Prototypes, sharing work place, and structured communication is said to improve collaboration. Overall however, the understanding among developers for design work is perceived as low. The Interaction designers have also experienced this lack of understanding at an organizational level.

Place, publisher, year, edition, pages
Keyword [en]
User-Centred Design; Agile Development; Empathy; Phenomenology; Communication
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URN: urn:nbn:se:liu:diva-132105DOI: 10.1145/2783446.2783563ISI: 000382210500033ISBN: 978-1-4503-3643-7 (print)OAI: diva2:1038348
British HCI Conference
Available from: 2016-10-18 Created: 2016-10-17 Last updated: 2016-10-18

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Åberg, Johan
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Human-Centered systemsFaculty of Science & Engineering

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