Perceptions of Software Developers Empathy with Designers
2015 (English)In: BRITISH HCI 2015, ASSOC COMPUTING MACHINERY , 2015, 239-246 p.Conference paper (Refereed)
This study uses a phenomenological approach to examine software developers empathy with designers, as experienced by interaction designers. The results show many views on developers empathy and on the context of the phenomenon, including that developers tend to think design is unnecessary or a luxury that is not needed in order to create successful products. The development is instead seen as the most important part of the development process, and developers take design decisions on their own, many times based on a limited understanding, or disregard, of the design as a whole. Prototypes, sharing work place, and structured communication is said to improve collaboration. Overall however, the understanding among developers for design work is perceived as low. The Interaction designers have also experienced this lack of understanding at an organizational level.
Place, publisher, year, edition, pages
ASSOC COMPUTING MACHINERY , 2015. 239-246 p.
User-Centred Design; Agile Development; Empathy; Phenomenology; Communication
IdentifiersURN: urn:nbn:se:liu:diva-132105DOI: 10.1145/2783446.2783563ISI: 000382210500033ISBN: 978-1-4503-3643-7OAI: oai:DiVA.org:liu-132105DiVA: diva2:1038348
British HCI Conference