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The influence of organisational changes on cost efficiency in fire and rescue services
Linköping University, Department of Science and Technology, Communications and Transport Systems. Linköping University, Faculty of Science & Engineering. Molde University College - Specialized University in Logistics.ORCID iD: 0000-0002-2566-4183
Linköping University, Department of Science and Technology, Communications and Transport Systems. Linköping University, Faculty of Science & Engineering.
2016 (English)In: International Journal of Emergency Management, ISSN 1471-4825, E-ISSN 1741-5071, Vol. 12, no 4, 343-365 p.Article in journal (Refereed) Published
Abstract [en]

Fire and rescue services (FRS) in Sweden have recently undergone organisational changes aiming at improving service quality and efficiency. Among those changes are an increased number of formalised cooperations between FRSs, increased collaboration with other sectors, changes in the structure of rescue teams, and an increase in the tasks performed by the services. The purpose of this study was to evaluate whether these policy changes have resulted in increased cost efficiency in the Swedish FRS. We used stochastic frontier analysis of annual data from Swedish municipalities, taking into account contextual differences. No evidence of improved efficiency in the FRS could be found. The policy changes implemented have not had the desired effects, and most of the policy variables tested for inclusion in the model were not significant. The results also show great variation in efficiency between FRSs which could be used for benchmarking and basis for further analysis.

Place, publisher, year, edition, pages
InderScience Publishers, 2016. Vol. 12, no 4, 343-365 p.
Keyword [en]
Fire and rescue services, SFA, stochastic frontier analysis, efficiency, evaluation, benchmarking, production, organisational change, cost efficiency, service quality, public production
National Category
Economics
Identifiers
URN: urn:nbn:se:liu:diva-132247DOI: 10.1504/IJEM.2016.10000713OAI: oai:DiVA.org:liu-132247DiVA: diva2:1039139
Available from: 2016-10-21 Created: 2016-10-21 Last updated: 2016-11-15

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The full text will be freely available from 2017-07-01 11:44
Available from 2017-07-01 11:44

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Holmgren, Johan
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