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E-government design research: Towards the policy-ingrained IT artifact
Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
2016 (English)In: Government Information Quarterly, ISSN 0740-624X, E-ISSN 1872-9517, Vol. 33, no 3, 444-452 p.Article in journal (Refereed) Published
Abstract [en]

This paper investigates whether design research in e-government should be conducted in some special way compared with standard models for design research. It reviews literature in e-government and design research in order to generate an answer to this research question. The result of this review affirms that the policy character of e-government should determine the way that such design research is conducted. A tentative e-government design research model, consisting of different activities is formulated. This model consists of the following activities: theorizing, policy analysis, workpractice analysis, co-design and co-evaluation of IT artifact and workpractice. Three specific e-government design research principles are formulated: The policy principle, the co-design principle and the theorizing principle. One important result from this paper is the formulation of the concept of the policy-ingrained artifact as an important empirical outcome from e-government design research. A design research case study on social welfare allowances has been used for the generation as well as the validation of the proposed e-government design research model.

Place, publisher, year, edition, pages
ELSEVIER INC , 2016. Vol. 33, no 3, 444-452 p.
Keyword [en]
E-government; Design research; Design science; Policy; Information system; IT artifact; Co-design; Design theorizing
National Category
Information Systems, Social aspects
URN: urn:nbn:se:liu:diva-132494DOI: 10.1016/j.giq.2016.05.006ISI: 000385057300008OAI: diva2:1046253

Funding Agencies|Swedish Governmental Agency for Innovation Systems (VINNOVA)

Available from: 2016-11-13 Created: 2016-11-12 Last updated: 2016-12-01

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The full text will be freely available from 2018-06-14 10:23
Available from 2018-06-14 10:23

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Goldkuhl, Göran
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