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Whats in it for the Provider? The Case of a Telecom Vendors Value Capturing from the Transition to Product-Service Systems
Linköping University, Department of Management and Engineering, Environmental Technology and Management. Linköping University, Faculty of Science & Engineering.ORCID iD: 0000-0003-4259-1681
Linköping University, Department of Management and Engineering, Environmental Technology and Management. Linköping University, Faculty of Science & Engineering.ORCID iD: 0000-0002-5991-5542
Ericsson AB, Sweden.
Ericsson AB, Sweden.
2016 (English)In: PRODUCT-SERVICE SYSTEMS ACROSS LIFE CYCLE, ELSEVIER SCIENCE BV , 2016, Vol. 47Conference paper, Published paper (Refereed)
Abstract [en]

In adopting highly integrated Product-Service Systems (PSS), incentive structures change and the value attainable for providers throughout the lifecycle becomes an issue of growing complexity. Nonetheless, value for PSS providers has up to now not been considered in a multidimensional fashion. In an effort to move towards a characterization of providers value, an offering in the information communication technology sector was examined through an investigation with ten staff-members of Ericsson, Sweden. This led to a value-categorization, which can be utilized in the PSS design process to enhance the value captured throughout the lifecycle beyond immediate monetary benefit. In an effort to provide general learnings, the results are discussed with a focus on PSS business models, PSS design and management communication. Overall, the results presented provide a more comprehensive picture of what a provider has to gain from a PSS offering throughout its entire lifecycle. (C) 2016 Elsevier B.V.

Place, publisher, year, edition, pages
ELSEVIER SCIENCE BV , 2016. Vol. 47
Series
Procedia CIRP, ISSN 2212-8271
Keywords [en]
PSS Design; Provider Benefit; Information Communication Technology; Business Models; Value-Driven Design
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
URN: urn:nbn:se:liu:diva-133138DOI: 10.1016/j.procir.2016.03.066ISI: 000387505100002OAI: oai:DiVA.org:liu-133138DiVA, id: diva2:1055220
Conference
Conference on Product-Service Systems across Life Cycle
Available from: 2016-12-12 Created: 2016-12-09 Last updated: 2016-12-29

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CiteExportLink to record
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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf