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Evaluation method of product–service performance
Key Laboratory of Contemporary Design and Integrated Manufacturing Technology, Ministry of Education, Northwestern Polytechnical University, Xian, China.
Key Laboratory of Contemporary Design and Integrated Manufacturing Technology, Ministry of Education, Northwestern Polytechnical University, Xian, China.
Key Laboratory of Contemporary Design and Integrated Manufacturing Technology, Ministry of Education, Northwestern Polytechnical University, Xian, China.
Key Laboratory of Contemporary Design and Integrated Manufacturing Technology, Ministry of Education, Northwestern Polytechnical University, Xian, China.
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2012 (English)In: International journal of computer integrated manufacturing (Print), ISSN 0951-192X, E-ISSN 1362-3052, Vol. 25, no 2, 150-157 p.Article in journal (Refereed) Published
Abstract [en]

In order to analyse product–service performance (PSP) during product–service systems’ (PSSs) running time, a PSP evaluation method is proposed. Interrelationship between a PSS’s provider and accepter is defined as product–service relationship (PSR). Concepts of product–service network and product–service chain are put forward to describe interrelationship among PSRs from different perspectives. The concept of PSP is proposed to evaluate interrelationship among PSR. Detailed evaluation indexes are designed to measure the five factors of PSP, including time, quality, cost, stability and reliability. A case study is provided to test the validity and efficiency of the evaluation model of PSP. The analysis results show that the evaluation model can make good efforts in benefiting product–service platform’s running, monitoring and optimising.

Place, publisher, year, edition, pages
Taylor & Francis, 2012. Vol. 25, no 2, 150-157 p.
National Category
Embedded Systems Computer Systems Transport Systems and Logistics Computer Science Other Engineering and Technologies not elsewhere specified
Identifiers
URN: urn:nbn:se:liu:diva-133482DOI: 10.1080/0951192X.2011.627946OAI: oai:DiVA.org:liu-133482DiVA: diva2:1060612
Available from: 2016-12-29 Created: 2016-12-29 Last updated: 2016-12-29Bibliographically approved

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Citation style
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  • de-DE
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  • nn-NB
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