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Linping - Linqueueping without queue: A case study in developing navigable and readable webapplications that are perceived as trustworthy by their users
Linköping University, Department of Computer and Information Science.
Linköping University, Department of Computer and Information Science.
Linköping University, Department of Computer and Information Science.
Linköping University, Department of Computer and Information Science.
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2017 (English)Independent thesis Basic level (degree of Bachelor), 12 credits / 18 HE creditsStudent thesisAlternative title
Linping - Linköping utan kö : En fallstudie i att utveckla navigerbara och läsbara webbapplikationer som anses trovärdiga av dess användare (Swedish)
Abstract [en]

The purpose of this study was to attempt to create a usable and trustable web application for selling event tickets capable of better satisfying the needs of students and event arrangers at Linköping University than contemporary methods. At the moment of writing all such tickets are sold physically and students are required to queue to acquire tickets. Throughout the study the application was user-tested and metrics regarding readability, navigability, and perceived trustability were tracked. The tests made use of the Concurrent Think Aloud method, the Retrospective Probing method, Smith’s Lostness formula, contrast checking tests, and the LIX readability formula. The test results improved throughout the development process and finally showed that the application could indeed be considered readable, navigable, and in several ways perceived as trusted by its users. The study resulted in an application that with a few modifications, including but not limited to student union discounts and stability concerns, could successfully simplify the vending process for event tickets at Linköping University, or lay a theoretical foundation necessary for future developers to make an application capable of fulfilling either this or similar needs.

Place, publisher, year, edition, pages
2017. , p. 103
National Category
Computer Engineering
Identifiers
URN: urn:nbn:se:liu:diva-138153ISRN: LIU-IDA/LITH-EX-G--17/032--SEOAI: oai:DiVA.org:liu-138153DiVA, id: diva2:1107961
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Available from: 2017-06-12 Created: 2017-06-12 Last updated: 2018-01-13Bibliographically approved

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Linping(13180 kB)606 downloads
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File name FULLTEXT01.pdfFile size 13180 kBChecksum SHA-512
e6e8a733789638826c38bf9d12962dd79b0e6522f0e198963e953244e3576031b3c60be26ac7d3680360601faf6ebf38a8686633f25f7eb137b1c6cef1c6268c
Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf