liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
A Typology for Green Service: Resource Integration and Actors Involvement.
Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0001-6101-5378
Linköping University, Department of Management and Engineering, Business Administration.
Linköping University, Department of Management and Engineering, Business Administration.ORCID iD: 0000-0001-6857-5773
Karlstad University.ORCID iD: 0000-0002-6589-8662
2017 (English)In: Proceedings of the QUIS15 International Research Symposium on Service Excellence in Management, 12-15 June 2017, University of Porto, Portugal., 2017, p. 47-56Conference paper, Published paper (Refereed)
Abstract [en]

This paper presents a typology for green service. It is based on two dimensions: a resource integration dimension to differentiate between different efforts aiming to reduce, reuse, redistribute, recycle or renew resources (for instance natural or operant resources); and a dimension representing whether other ecosystem actors are actively or passively involvement in the green service. The ten types of green service provide an analytical tool for service marketing managers and scholars discussing how to improve or develop green service.

Place, publisher, year, edition, pages
2017. p. 47-56
Keywords [en]
green service, resource integration, service management, sustainability
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-138628OAI: oai:DiVA.org:liu-138628DiVA, id: diva2:1112377
Conference
QUIS15 International Research Symposium on Service Excellence in Management
Available from: 2017-06-20 Created: 2017-06-20 Last updated: 2024-04-30

Open Access in DiVA

No full text in DiVA

Authority records

Guyader, Hugo

Search in DiVA

By author/editor
Guyader, HugoMikael, OttossonFrankelius, PerWitell, Lars
By organisation
Business AdministrationFaculty of Arts and Sciences
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

urn-nbn

Altmetric score

urn-nbn
Total: 422 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf