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A study of the order picking process at PostNord Logistic - improving the picking process by identifying factors that inhibit the prodctivity
Linköping University, Department of Science and Technology, Communications and Transport Systems. Linköping University, The Institute of Technology.
Linköping University, Department of Science and Technology, Communications and Transport Systems. Linköping University, The Institute of Technology.
2017 (English)Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

The goal of this study was to find factors affecting the pickers’ productivity negatively, in the order picking process, and to suggest a change that can increase the pickers’ productivity. By a qualitative approach the initial situation at PostNord was studied. The obtained results, after analyzing the initial situation, showed various factors that affect the pickers’ productivity negatively. All these contributed to waste, meaning that the picker did not use its time correctly according to Lean theory. These factors were analyzed and categorized into four problem areas, which are quality of tools, standardization of routines and leadership, article placement and jam in the corridors. Possible suggestions to improve the situation can be done with smaller or bigger changes. One solution is to improve the work procedures by standardizing the methods, which could be done by cooperating more with PEMA and using the pickers’ knowledge. Some suggestions and adjacent activities must be investigated further to find the best solutions.

Place, publisher, year, edition, pages
2017. , p. 44
Keywords [en]
Picking process, plock process, Postnord, productivity, produktivitet, order picking, waste, slöseri, lean
National Category
Transport Systems and Logistics
Identifiers
URN: urn:nbn:se:liu:diva-138687ISRN: LiU-ITN-TEK-G--17/038--SEOAI: oai:DiVA.org:liu-138687DiVA, id: diva2:1112986
Subject / course
Logistics Management
Uppsok
Technology
Supervisors
Examiners
Available from: 2017-06-21 Created: 2017-06-21 Last updated: 2017-06-21Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf