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Replacing old routines: how Ericsson software developers and managers learned to become agile
Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. (KITE)
Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. (KITE)
Ericsson.
Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
2017 (English)In: Industrial and Corporate Change, ISSN 0960-6491, E-ISSN 1464-3650, Vol. 26, no 4, 571-591 p.Article in journal (Refereed) Published
Abstract [en]

In our account of the successful transformation of a software development unit at Ericsson, we show how a combination of trial-and-error learning processes, operating at the management and employee levels, can bring about routine change. In developing this explanation, we refer to the off-line/online search dichotomy as a basic way of distinguishing between how routines are tried out at management and employee levels. Furthermore, we suggest a way in which the performative view of routines can be linked to the teleological and life cycle modes of change at the level of management and employees, respectively. As a result, we arrive at a view of routines as both “inherently changeable” and directional and suggest how the combined use of managerial- and employee-level processes makes it possible to gain the benefits associated with each of them, while at the same time mitigating the effects of their shortcomings.

Place, publisher, year, edition, pages
Oxford University Press, 2017. Vol. 26, no 4, 571-591 p.
Keyword [en]
Management, Management of Technological Innovation and R&D
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-139495DOI: 10.1093/icc/dtw038ISI: 000407247900003OAI: oai:DiVA.org:liu-139495DiVA: diva2:1129571
Funder
Riksbankens JubileumsfondVINNOVA
Note

Funding agencies: Riksbankens Jubileumsfond; Swedish Agency for Innovation Systems (Vinnova)

Available from: 2017-08-04 Created: 2017-08-04 Last updated: 2017-08-28Bibliographically approved

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Lindkvist, LarsBengtsson, MarieWahlstedt, Linnea
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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
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  • asciidoc
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