Purpose

While Process Management has not commonly been used within the freight transport business, it has been used within other sectors as an efficient approach for dealing with and fulfilling customer demands as well as environmental requirements. The purpose of the current paper is to present a case study of how Swedish freight transport companies use Process Management to enhance environmental sustainability.

Methodology/Approach

We developed a case study with two environmentally ambitious Swedish freight transport companies. Information was collected by interviews, observations and workshops. We also studied three larger freight transport companies. The analysis is a comparison between empirical findings and literature.

Findings

Environmentally ambitious freight transport companies do not proactively use Process Management, and workshops with topical experts and practitioners can be a way for introducing Process Management to enhance environmental sustainability in such companies.

Research Limitation/implication

The results will be the basis for propositions for further research, and for practical implications for transport companies.

Originality/Value of the paper

A previous study of the intersection between Process Management and Green Logistics identified a void in literature, which makes this paper unique. Academically, this paper contributes to filling that void. Practically, the paper is useful for freight transport practitioners with interest in increasing sustainability in their operations.