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Evaluating an IT Governance model-in-use
Örebro universitet, Handelshögskolan vid Örebro Universitet.
Health Informatics Centre, Karolinska Institutet, Sweden; Department of Management and Engineering, Linköping University, Sweden .
2015 (English)In: Systems, Signs & Actions, ISSN 1652-8719, E-ISSN 1652-8719, Vol. 9, no 1, p. 93-112Article in journal (Refereed) Published
Abstract [en]

IT Governance models represent ideals for how a collection of practices or mechanisms shall enhance the achievement of IT/business alignment in the organisation. In practice IT Govern-ance (ITG) models are interpreted and adapted to get the work done. In this paper we suggest an evaluation method for comparing an ideal ITG model (the model-in-concept) with the cor-responding use of the model in daily operations (the model-in-use). Theoretically we have approached the development of the ITG evaluation method from a deployment perspective meaning that a model first is developed and described by model developers and thereafter interpreted, adapted and used in the organisational context. Further, we have applied the con-cept of model rationale in order to express the logic of the model-in-concept as intended by the model developers. In our action research study we show how we have developed and test-ed the ITG evaluation method as part of an evaluation of the deployment and use of an ITG model in a large healthcare organisation. Our findings suggests that the evaluation method give support for in depth evaluation, dialog and learning concerning the complex logic of an ITG model-in-concept and model-in-use.

Place, publisher, year, edition, pages
Linköping: Linköping University , 2015. Vol. 9, no 1, p. 93-112
Keywords [en]
IT Governance, Evaluation, Model rationality, Model -in-use, Model -in -concept
National Category
Information Systems
Research subject
Informatics
Identifiers
URN: urn:nbn:se:liu:diva-142023OAI: oai:DiVA.org:liu-142023DiVA, id: diva2:1150148
Available from: 2016-08-31 Created: 2017-10-18 Last updated: 2018-01-13Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf