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When service turns smart: Implications for customer-firm relationships
Carlborg, Per
Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
Ellström, Daniel
Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
Kowalkowski, Christian
Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
ORCID iD:
0000-0002-4081-9737
2016 (English)
In:
Frontiers in Service, Bergen, 2016, Vol. 25
Conference paper, Oral presentation only (Other academic)
Place, publisher, year, edition, pages
Bergen, 2016. Vol. 25
National Category
Business Administration
Identifiers
URN:
urn:nbn:se:liu:diva-142218
OAI: oai:DiVA.org:liu-142218
DiVA, id:
diva2:1151473
Conference
25th Annual Frontiers in Service Conference, June 23-26 2016, Bergen, Norway
Available from:
2017-10-23
Created:
2017-10-23
Last updated:
2017-11-27
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modern-language-association-8th-edition
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oxford
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de-DE
en-GB
en-US
fi-FI
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nn-NB
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