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Satisfaction with assistive technology devicein relation to the service delivery process—: —A systematic review
Linköping University, Department of Social and Welfare Studies, Division of Occupational Therapy. Linköping University, Faculty of Medicine and Health Sciences.
Linköping University, Department of Social and Welfare Studies, Division of Occupational Therapy. Linköping University, Faculty of Medicine and Health Sciences.ORCID iD: 0000-0002-1545-3876
2017 (English)In: Assistive technology, ISSN 1040-0435, E-ISSN 1949-3614Article in journal (Refereed) Epub ahead of print
Abstract [en]

The service delivery process (SDP) of assistive technology devices (ATDs) is attracting interest, as theprovision of ATDs is critical for the independence and participation in society of individuals withdisabilities. The purpose of the current study was to investigate what impact the SDP has on satisfactionwith ATDs in individuals with disabilities in relation to everyday activities. A systematic literature reviewwas conducted, which resulted in 53 articles included. The results showed that there are factors inalmost all the different steps of the SDP that affect the satisfaction with of the devices, which can lead tounderutilization and abandonment of ATDs. Only a few studies have been conducted with a designrobust enough to generalize the results; therefore, more research is needed. Therefore, the conclusion isthe SDP as a whole contributes to the satisfaction with and usability of ATDs in individuals with disabilityin relation to achieving the desired goals of participation in everyday activities, for the articles includedmust be deemed as moderate. A client-centred approach in the process is advocated, and was found tobe an important factor for an effective SDP and satisfied users.

Place, publisher, year, edition, pages
2017.
Keyword [en]
assistive devices; participation; prescription; self-help devices
National Category
Occupational Therapy
Identifiers
URN: urn:nbn:se:liu:diva-142408DOI: 10.1080/10400435.2017.1367737OAI: oai:DiVA.org:liu-142408DiVA: diva2:1153472
Available from: 2017-10-30 Created: 2017-10-30 Last updated: 2017-11-14

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Larsson Ranada, ÅsaLidström, Helene
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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf