liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Performance measures and managerial work: a modified behavior setting approach to the study of usage of performance measures in managerial meetings
Linköping University, Department of Mechanical Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
2001 (English)Doctoral thesis, monograph (Other academic)
Abstract [en]

The application of different technologies in managerial work has received widespread attention among both academics and practitioners. Performance measures constitute one such technology related to planning, coordination, control and improvement of organizational activities. What kind of significance do performance measures have in their usage in managerial work? This study focuses on the various social, material, temporal and spatial resources of usage of performance measures; the activities taking place within meetings where performance measures are being used, and the significance of performance measures in the coordination of units within a hierarchical organization.

The usage of performance measures is conceptualized by a modified version of behavior setting theory, which was originally developed by the psychologist Roger Barker and his research group. A behavior setting can be seen as a small-scale social system whose components include people and physical objects. This social system is guided by its setting program; the goal and the sequentially ordered activities. To fulfil the requirements of the focus in the present study, a setting program must partly consist of activities devoted to the usage of performance measures.

The empirical study encompasses observations from managerial meetings (selected by a formal procedure) within various hierarchical levels of a manufacturer of complex industrial products. Some of the themes highlighted in this study are: I) the social, material and temporal environment of managerial work influencing the usage of performance measures; 2) that the usage of performance measures is mainly a reflective activity emerging from the organizational history; 3) that linkages between hierarchical levels, such as leadership and population overlapping as well as performance measure overlapping, both limit and enable coordination; and 4) that performance measures within the studied context constitute an important role in creating knowledge about organizational activity.

Place, publisher, year, edition, pages
Linköping: Linköpings universitet , 2001. , p. 222
Series
Linköping Studies in Science and Technology. Dissertations, ISSN 0345-7524 ; 721Dissertations from the International Graduate School of Management and Industrial Engineering, ISSN 1402-0793 ; 53
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:liu:diva-143535ISBN: 9173731285 (print)OAI: oai:DiVA.org:liu-143535DiVA, id: diva2:1164788
Public defence
2001-11-30, Kvalitetstekniks seminarierum, Hus A, ingång 15, Campus Valla, Linköping, 10:15 (English)
Opponent
Note

Incorrect ISSN 1401-4637, corrected in this post.

Available from: 2017-12-12 Created: 2017-12-12 Last updated: 2018-01-22Bibliographically approved

Open Access in DiVA

No full text in DiVA

By organisation
Quality Technology and ManagementThe Institute of Technology
Engineering and Technology

Search outside of DiVA

GoogleGoogle Scholar

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 69 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf