liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Staging aesthetic disruption through design methods for service innovation
Gothenburg Univ, Sweden; Cty Council Varmland, Sweden; Cty Council Sormland, Sweden.
Cty Council Varmland, Sweden; Karlstad Univ, Sweden.
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Science & Engineering.ORCID iD: 0000-0002-3547-6792
2018 (English)In: Design Studies, ISSN 0142-694X, E-ISSN 1872-6909, Vol. 55Article in journal (Refereed) Published
Abstract [en]

Within the discourse connecting design and innovation, there has been a growing emphasis on the importance of cognitive processes in relation to design methods. However, the over-emphasis on cognition fails to clearly identify the triggers of change necessary for service innovation. In response, this article draws on classic American pragmatism and service-dominant logic to highlight the underappreciated role of actors bodily experiences when using design methods for service innovation. The authors of this paper posit that design methods stage aesthetic disruption, a sensory experience that challenges actors existing assumptions. In doing so, the use of design methods can lead to destabilizing the habitual action of participating actors, helping them to break free of existing institutions and contribute to service innovation. (C) 2017 The Authors. Published by Elsevier Ltd.

Place, publisher, year, edition, pages
ELSEVIER SCI LTD , 2018. Vol. 55
Keywords [en]
aesthetics; design methods; innovation; service design; design cognition
National Category
Design
Identifiers
URN: urn:nbn:se:liu:diva-147429DOI: 10.1016/j.destud.2017.11.007ISI: 000428497200002OAI: oai:DiVA.org:liu-147429DiVA, id: diva2:1206583
Note

Funding Agencies|European Unions Horizon research and innovation programme under the Marie Sklodowska Curie grant [642116]; Torsten Soderberg Foundation [E22]; Riksbankens Jubileumsfond [RMP16-1159]

Available from: 2018-05-17 Created: 2018-05-17 Last updated: 2018-05-17

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full text

Search in DiVA

By author/editor
Blomkvist, Johan
By organisation
Human-Centered systemsFaculty of Science & Engineering
In the same journal
Design Studies
Design

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 57 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf