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Viktigt meddelande till allmänheten: En intervjustudie om uppfattningar kring kriskommunikation
Linköping University, Department for Studies of Social Change and Culture.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This is a study in how people are searching and getting information during a crisis. The study is based on 12 survey answers and individual interviews with people from four different groups of generations. The outcome of the study shows that most of the people in the study prefers using his or her smartphone or computer to find information. In case of a social crisis the majority preferred getting the information to their smartphone via text messages (SMS). The trust to the governments crisis communications was good and most of the participants had no worries in not getting the information they need during a crisis. Everyone had knowledge about the VMA signal called Hesa Fredrik but the instructions in how to react were spread. There were also no clear differences between the different groups of generations in the study in any of the issue.

Place, publisher, year, edition, pages
2017. , p. 93
Keywords [en]
crisis management, crisis response, social crisis, VMA
Keywords [sv]
krishantering, VMA, kriskommunikation
National Category
Media and Communications
Identifiers
URN: urn:nbn:se:liu:diva-150037OAI: oai:DiVA.org:liu-150037DiVA, id: diva2:1237313
Subject / course
Media and Communication Studies 3
Supervisors
Available from: 2019-05-16 Created: 2018-08-08 Last updated: 2019-05-16Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf