liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Communication and Resilience in a Crisis Management Exercise: A qualitative study of the communication of a staff leading the rescue work during a simulated ferry fire, understood through the systemic resilience model
Linköping University, Department of Computer and Information Science. Region Östergötland, Center for Disaster Medicine and Traumatology.
2018 (English)Independent thesis Basic level (degree of Bachelor), 12 credits / 18 HE creditsStudent thesis
Abstract [en]

This study concerns communication in a crisis management exercise with a resilience perspective. The staff’s communication during a crisis management exercise, a simulating a ferry fire, facilitated by DARWIN, a European research project in resilience, is analysed with thematic analysis and understood through the Systemic Resilience (SyRes) model (Lundberg & Johansson, 2015)which combines different aspects of resilience.

The main themes found are The Staff’s Decision MakingOperational Care of Affected Persons,and CommunicationThe staff’s decision makingconsist of the following subthemes: SituationAnalysisValue of Measuresand Delegation.Operational care of Affected Personsinvolves the themes Transport,and HealthcareCommunicationconsists of the subthemes Stakeholders, and External Communication. The themes are connected in the way that in order to make informed decisions about the operational care ofaffected persons, the staff need to communicate with external stakeholders. 

The themes could be understood through the functions in the SyRes model as they share elements with, could be seen as parts of, or in another way could fit into the adaptive functions of the SyRes model.

This study found themes in the communication of a staff in crisis management. These themes seem to be central for this staff, are reflected in the SyRes model and would reflect what is important for a staff to behave resilient. That is why it would be suggested to examine if the staff’s in crisis management are supported in their work involving these themes.

Place, publisher, year, edition, pages
2018. , p. 44
Keywords [en]
Resilience, Communication, Systemic Model, Crisis Management Exercise
National Category
Human Computer Interaction Computer and Information Sciences
Identifiers
URN: urn:nbn:se:liu:diva-152124ISRN: LIU-IDA/KOGVET-G--18/014--SEOAI: oai:DiVA.org:liu-152124DiVA, id: diva2:1256698
External cooperation
Katastrofmedicinskt centrum, Center for Disaster Medicine and Traumatology
Subject / course
Cognitive science
Supervisors
Examiners
Available from: 2018-10-23 Created: 2018-10-17 Last updated: 2018-10-23Bibliographically approved

Open Access in DiVA

fulltext(473 kB)41 downloads
File information
File name FULLTEXT01.pdfFile size 473 kBChecksum SHA-512
fcbf583da0c3b8c0c50c90f3978b388a67962ff34023ed86c677e1651b7ee000a91921c76fa0cde95a8a4c16fda016dd59778be09de8ca3d33109ce21ad41b01
Type fulltextMimetype application/pdf

By organisation
Department of Computer and Information ScienceCenter for Disaster Medicine and Traumatology
Human Computer InteractionComputer and Information Sciences

Search outside of DiVA

GoogleGoogle Scholar
Total: 41 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 314 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf