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The social organization of assistance in multilingual interaction in Swedish residential care
Stockholm Univ, Sweden.
Linköping University, Department of Clinical and Experimental Medicine, Division of Speech language pathology, Audiology and Otorhinolaryngology. Linköping University, Faculty of Medicine and Health Sciences.
Univ Helsinki, Finland.
2019 (English)In: Discourse Studies, ISSN 1461-4456, E-ISSN 1461-7080, Vol. 21, no 1, p. 67-94Article in journal (Refereed) Published
Abstract [en]

In this article, we explore the organization of assistance in multilingual interaction in Swedish residential care. The data that form the basis for the study cover care encounters involving three residents with a language background other than Swedish, totalling 13 hours and 14 minutes of video documentation. The empirical data consists of a collection of 134 instances where residents seek assistance with the realization of a practical action. For this article, three examples that involve the manipulation of an object have been selected for analysis. We use the concept of recruitment to encompass the various methods by which assistance is sought in the care encounter. In the first example, the need for assistance concerns the transfer of an object that is recognizable and physically available for both participants. This, in combination with the residents gestural work that pinpoints the description of the action, facilitates its realization. In the second and third examples, the realization of the action becomes more difficult because the object involved is not recognizable for the caregiver. The article highlights the collaborative ways in which residents manage to support their talk through bodily practices, and the strong and empathetic engagement with which caregivers become involved in interpreting the meaning of these practices. Finally, we discuss the implications of our findings for care provision in multilingual circumstances.

Place, publisher, year, edition, pages
SAGE PUBLICATIONS LTD , 2019. Vol. 21, no 1, p. 67-94
Keywords [en]
Assistance; care encounter; multilingual interaction; recruitment; residential home
National Category
Pedagogy
Identifiers
URN: urn:nbn:se:liu:diva-154576DOI: 10.1177/1461445618814040ISI: 000457491200004OAI: oai:DiVA.org:liu-154576DiVA, id: diva2:1290490
Note

Funding Agencies|Swedish Research Council [2013-2020]; Riksbankens Jubileumsfond - The Swedish Foundation for Humanities and Social Sciences [M10-0187: 1]; Academy of Finland [256792]; Faculty of Humanities at Stockholm University [SU FV-5.1.2-0757-15]; Faculty of Arts at the University of Helsinki

Available from: 2019-02-20 Created: 2019-02-20 Last updated: 2019-02-20

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf