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Exploring patients perceptions of accessing electronic health records: Innovation in healthcare
Jönköping Univ, Sweden.
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Science & Engineering. Jönköping Univ, Sweden.
Jönköping Univ, Sweden.
2019 (English)In: Health Informatics Journal, ISSN 1460-4582, E-ISSN 1741-2811, Vol. 25, no 1, p. 203-215Article in journal (Refereed) Published
Abstract [en]

The more widespread implementation of electronic health records has led to new ways of providing access to healthcare information, allowing patients to view their medical notes, test results, medicines and so on. In this article, we explore how patients perceive the possibility to access their electronic health record online and whether this influences patient involvement. The study includes interviews with nine patients and a survey answered by 56 patients. Our results show that patients perceive healthcare information to be more accessible and that electronic health record accessibility improves recall, understanding and patient involvement. However, to achieve the goal of involving patients as active decision-makers in their own treatment, electronic health records need to be fully available and test results, referrals and information on drug interactions need to be offered. As patient access to electronic health records spreads, it is important to gain a deeper understanding of how documentation practices can be changed to serve healthcare professionals and patients.

Place, publisher, year, edition, pages
Sage Publications, 2019. Vol. 25, no 1, p. 203-215
Keywords [en]
ehealth; electronic health records; healthcare information; healthcare service innovation and IT; patient access
National Category
Social and Clinical Pharmacy
Identifiers
URN: urn:nbn:se:liu:diva-154991DOI: 10.1177/1460458217704258ISI: 000458864000017PubMedID: 28457195OAI: oai:DiVA.org:liu-154991DiVA, id: diva2:1297556
Available from: 2019-03-20 Created: 2019-03-20 Last updated: 2019-06-03

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CiteExportLink to record
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Language
  • de-DE
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Output format
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