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Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks
Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Information Systems.ORCID iD: 0000-0001-5656-5236
Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-4735-8697
Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-2784-863X
IT University of Copenhagen.
2019 (English)In: Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019 San Benedetto Del Tronto, Italy, September 2–4, 2019 Proceedings / [ed] Lindgren, Ida; Janssen, Marijn; Lee, Habin; Polini, Andrea; Rodrígues Bolívar, Manuel Pedro; Jochen Scholl, Hans; Tamborious, Efthimios, Cham, Switzerland: Springer, 2019, Vol. 18, p. 301-310Conference paper, Published paper (Refereed)
Abstract [en]

Artificial intelligence (AI) is said to be the next big phase in digital- ization. There is a global ongoing race to develop, implement and make use of AI in both the private and public sector. The many responsibilities of governments in this race are complicated and cut across a number of areas. Therefore, it is important that the use of AI supports these diverse aspects of governmental commitments and values. The aim of this paper is to analyze how AI is portrayed in Swedish policy documents and what values are attributed to the use of AI. We analyze Swedish policy documents and map benefits, considerations and risks with AI into different value ideals, based on an established e-government value framework. We conclude that there is a discrepancy in the policy level discourse on the use of AI between different value ideals. Our findings show that AI is strongly associated with improving efficiency and service quality in line with previous e- government policy studies. Interestingly, few benefits are highlighted concerning engagement of citizens in policy making. A more nuanced view on AI is needed for creating realistic expectations on how this technology can benefit society.

Place, publisher, year, edition, pages
Cham, Switzerland: Springer, 2019. Vol. 18, p. 301-310
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 11685
Keywords [en]
Artificial intelligence, e-Government values, Public sector, Benefits, Risks
National Category
Information Systems, Social aspects
Research subject
Economic Information Systems
Identifiers
URN: urn:nbn:se:liu:diva-161904DOI: 10.1007/978-3-030-27325-5_23ISBN: 978-3-030-27324-8 (print)ISBN: 978-3-030-27325-5 (electronic)OAI: oai:DiVA.org:liu-161904DiVA, id: diva2:1369573
Conference
International Conference on Electronic Government
Available from: 2019-11-12 Created: 2019-11-12 Last updated: 2019-11-12

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Publisher's full texthttps://link.springer.com/chapter/10.1007%2F978-3-030-27325-5_23

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Toll, DanielLindgren, IdaMelin, Ulf

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CiteExportLink to record
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Citation style
  • apa
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Language
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  • sv-SE
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Output format
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