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A Digital Society for All? – Meanings, Practices and Policies for Digital Diversity
Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0001-6099-4252
Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Information Systems.
Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
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2019 (English)In: Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019, p. 3067-3076Conference paper, Published paper (Refereed)
Abstract [en]

The concept of digital divides has been on the agenda in research and policy making for at least the last 20 years. But it is still, a challenge to grasp this concept that is so elusive and transforming. Inclusion, access and equality are still key values for democratic governance and must be addressed in particular when forming and contributing to a digital government. This paper seeks to intervene in current debates on digital divides and digital inclusion by analyzing two cases of responses among street-level public administration in relation to e-government services in Sweden. The case studies are strategically chosen and conducted in national agencies and in local public libraries. Three lines of contributions are discussed, firstly the importance to care for equality secondly the need to see the non-users, and thirdly to discuss the potential of putting focus on digital diversity.

Place, publisher, year, edition, pages
2019. p. 3067-3076
Series
Emerging Topics in Digital Government
Keywords [en]
Digital divide, digital inclusion, government agencies, Sweden, public administration
National Category
Political Science
Identifiers
URN: urn:nbn:se:liu:diva-162387DOI: 10.24251/HICSS.2019.371ISBN: 978-0-9981331-2-6 (electronic)OAI: oai:DiVA.org:liu-162387DiVA, id: diva2:1374221
Conference
52nd Hawaii International Conference on System Sciences
Available from: 2019-11-29 Created: 2019-11-29 Last updated: 2019-11-29

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Publisher's full texthttp://hdl.handle.net/10125/59743

Authority records BETA

S. Gustafsson, MarianaHedström, KarinSefyrin, JohannaWihlborg, Elin

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Bernhard, IreneS. Gustafsson, MarianaHedström, KarinSefyrin, JohannaWihlborg, Elin
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf