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Non-regulated deviance from standards at MetroEngineers
Friedrich Schiller University Jena.
Friedrich Schiller University Jena, Germany.
Friedrich Schiller University Jena, Germany.
Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. (Business Administration, Management Control)ORCID iD: 0000-0002-6341-2593
2020 (English)In: Understanding deviance in a world of standards / [ed] Fried, Andrea, Oxford: Oxford University Press, 2020, 1, p. 189-237Chapter in book (Refereed)
Abstract [en]

With the case study MetroEngineers, Sarah Langer, Ronny Gey, Diana Karadzhova-Beyer, and Andrea Fried highlight organizational deviance from standards in the software development of a service engineering company for rail vehicles called MetroEngineers. Despite the initial intention to develop software according to European standards, the case study explains the reasons why the software developers deviate from standards nonetheless. First, software development at MetroEngineers is provided for a Chinese market which is hardly regulated through standards. Deviations from standards are therefore hardly sanctioned, but even MetroEngineers itself has not established an adequate internal sanctioning system for standard deviations. Second, MetroEngineers’ software developers lack allocative and authoritative resources for standard enactment and a lively internal discourse on the importance of standard-compliant development involving middle management and the customer. This means that software developers are ambitiously trying to develop in accordance with European standards, but ultimately fail to overcome the various contradictions that arise in standard enactment. This chapter represents one of the two manipulation-oriented types of organizational deviance introduced in the book.

Place, publisher, year, edition, pages
Oxford: Oxford University Press, 2020, 1. p. 189-237
Keywords [en]
standards, deviance, structuration theory, enactment, software, engineering, case study, non-regulation
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-163749DOI: 10.1093/oso/9780198833888.003.0007ISBN: 9780198833888 (print)OAI: oai:DiVA.org:liu-163749DiVA, id: diva2:1394586
Funder
German Research Foundation (DFG), FR 2892/3-1Available from: 2020-02-19 Created: 2020-02-19 Last updated: 2020-02-19Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
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