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Sustainable Lean in psychiatry? Assessment through socio-technical principles
Linköping University, HELIX Vinn Excellence Centre. Linköping University, Faculty of Arts and Sciences. KTH Royal Inst Technol, Sweden.
KTH Royal Inst Technol, Sweden.
Uppsala Univ Hosp, Sweden.
Linköping University, HELIX Vinn Excellence Centre. Linköping University, Faculty of Arts and Sciences. KTH Royal Inst Technol, Sweden.
2016 (English)In: International Journal of Quality and Service Sciences, ISSN 1756-669X, E-ISSN 1756-6703, Vol. 8, no 1, p. 53-71Article in journal (Refereed) Published
Abstract [en]

Purpose - This paper aims to identify conditions affecting sustainability of Lean implementations in Swedish psychiatric healthcare, from a socio-technical perspective. Design/methodology/approach - Longitudinal focus group interviews were conducted with 24 first-line managers within Swedish psychiatric healthcare. The analysis was made using Cherns ten socio-technical principles and a framework for sustainable development work in healthcare. Findings - The most critical socio-technical principles for a sustainable Lean implementation were boundary location; power and authority; and compatibility. At hospital level, socio-technical principles were inhibited by the weak ownership of the Lean implementation. However, strong ownership at division level meant the same principles were supported. Unclear goals made follow-ups difficult which had negative effects on the learning processes in the Lean implementation. The role and responsibility of first-line managers were unclear in that they perceived they lacked power and authority resulting in negative effects on the participation - an important sustainability concept. Originality/value - Empirically based papers assessing Lean implementations in psychiatry are rare. This study is a contribution to the research area of sustainable Lean implementations in healthcare. The practical implication of this study is that decision makers, senior managers, first-line managers and psychiatrists can be supported in reaching sustainable implementations of Lean.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2016. Vol. 8, no 1, p. 53-71
Keywords [en]
Healthcare; Learning; Participation; First-line managers; Role clarity; Scandinavian
National Category
Social Sciences Interdisciplinary
Identifiers
URN: urn:nbn:se:liu:diva-164005DOI: 10.1108/IJQSS-07-2015-0056ISI: 000413089500004Scopus ID: 2-s2.0-84962546084OAI: oai:DiVA.org:liu-164005DiVA, id: diva2:1410891
Note

Funding Agencies|AFA Insurance [100013]

Available from: 2020-03-02 Created: 2020-03-02 Last updated: 2020-03-09Bibliographically approved

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Lindskog, PernillaEklund, Jörgen

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Citation style
  • apa
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More styles
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  • de-DE
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  • Other locale
More languages
Output format
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  • asciidoc
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