liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Intuitive pricing by independent store managers: Challenging beliefs and practices
University of Surrey, Guildford, United Kingdom; Australian National University (ANU), Canberra, Australia.
Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering. Hanken School of Economics, Helsinki, Finland.ORCID iD: 0000-0002-4081-9737
2020 (English)In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 115, p. 70-84Article in journal (Refereed) Published
Abstract [en]

Independent store managers—who constitute a substantial portion of the retailing sector—often have limited resources with which to practice the formalized, data-driven pricing processes prescribed in the literature. On that basis, this article addresses how independent convenience store managers arrive at prices and whether their practices are effective. To begin with, 33 interviews with independent convenience store managers identified six common beliefs and ten practices underlying managers’ intuitive decision making. Based on point-of-sale survey data from 1,504 customers of two convenience store chains at petrol stations, a second study compared market-oriented managerial beliefs with actual customer price perceptions and buying behaviors. The combined insights from these studies reveal that managers base their pricing decisions on beliefs that are only partially accurate and suggests how managers might benefit by altering their price-setting practices.

Place, publisher, year, edition, pages
Elsevier, 2020. Vol. 115, p. 70-84
Keywords [en]
Pricing; Convenience stores; Intuition; Price perception;Buying behavior; Multi-method research
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-165822DOI: 10.1016/j.jbusres.2020.04.027ISI: 000535976300007Scopus ID: 2-s2.0-85084092932OAI: oai:DiVA.org:liu-165822DiVA, id: diva2:1432354
Available from: 2020-05-27 Created: 2020-05-27 Last updated: 2020-06-18Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records

Kienzler, Mario

Search in DiVA

By author/editor
Kienzler, MarioKowalkowski, Christian
By organisation
Industrial EconomicsFaculty of Science & Engineering
In the same journal
Journal of Business Research
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 170 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf