Dynamics of wellbeing co-creation: a psychological ownership perspectiveShow others and affiliations
2021 (English)In: Journal of Service Management, ISSN 1757-5818, E-ISSN 1757-5826, Vol. 32, no 3, p. 383-406Article in journal (Refereed) Published
Abstract [en]
Purpose People are responsible for their wellbeing, yet whether they take ownership of their own or even others wellbeing might vary from actor to actor. Such psychological ownership (PO) influences the dynamics of how wellbeing is co-created, particularly amongst actors, and ultimately determines actors subjective wellbeing. The papers research objective pertains to explicating the concept of the co-creation of wellbeing and conceptualizing the dynamics inherent to the co-creation of wellbeing with consideration of the influences of all involved actors from a PO perspective. Design/methodology/approach To provide a new conceptualization and framework for the dynamics of wellbeing co-creation, this research synthesizes wellbeing, PO and value co-creation literature. Four healthcare cases serve to illustrate the effects of engaged actors PO on the co-creation of wellbeing. Findings The derived conceptual framework of dynamic co-creation of wellbeing suggests four main propositions: (1) the focal actors wellbeing state is the intangible target of the focal actors and other engaged actors PO, transformed throughout the process of wellbeing co-creation, (2) PO over the focal actors wellbeing state is subject to the three interrelated routes of exercising control, investing in the target, and intimately knowing the target, which determine the instigation of wellbeing co-creation, (3) the level of PO over the focal actors wellbeing state can vary, influence and be influenced by the extent of wellbeing co-creation, (4) the co-creation of wellbeing, evoked by PO, is founded on resource integration, which influences the resources-challenges equilibrium of focal actor and of all other engaged actors, affecting individual subjective wellbeing. Originality/value This article provides a novel conceptual framework that can shed new light on the co-creation of wellbeing in service research. Through the introduction of PO the transformation of lives and wellbeing can be better understood.
Place, publisher, year, edition, pages
EMERALD GROUP PUBLISHING LTD , 2021. Vol. 32, no 3, p. 383-406
Keywords [en]
Psychological ownership; Dynamics; Wellbeing co-creation; Subjective wellbeing; Resources-challenges equilibrium; Transformative service research; Healthcare
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-167740DOI: 10.1108/JOSM-09-2019-0297ISI: 000544282000001OAI: oai:DiVA.org:liu-167740DiVA, id: diva2:1454942
2020-07-212020-07-212024-12-23