Designing visual management in manufacturing from a user perspectiveShow others and affiliations
2019 (English)In: 29TH CIRP DESIGN CONFERENCE 2019, ELSEVIER , 2019, Vol. 84, p. 886-891Conference paper, Published paper (Refereed)
Abstract [en]
Many organisations use daily meetings, whiteboards and an information system for employee intra-communication. While Operation Management research is often management centred, Human Centred Design, instead, takes a users perspective. This research aims to reflect upon and describe a method, applied in practice in a double case study within manufacturing, on how to (re-)design meetings and visual management boards, and what type of information and key performance indicators are most relevant for the personnel. The paper proposes a lean Kata-improvement inspired design method, which takes the personnels perspective on design of daily visual management. (C) 2019 The Authors. Published by Elsevier B.V.
Place, publisher, year, edition, pages
ELSEVIER , 2019. Vol. 84, p. 886-891
Series
Procedia CIRP, ISSN 2212-8271
Keywords [en]
Visualisation; daily meetings; daily visual management; performance measurment
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:liu:diva-170032DOI: 10.1016/j.procir.2019.04.310ISI: 000566943700144OAI: oai:DiVA.org:liu-170032DiVA, id: diva2:1470907
Conference
29th CIRP Design Conference (CIRP Design), Povoa de Varzim, PORTUGAL, may 08-10, 2019
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