liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Digital inclusion in a disadvantaged Swedish suburb: Trust and participation to form Quality of Government
Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-9905-0942
Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-3671-350x
Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.ORCID iD: 0000-0003-4730-5453
2021 (English)In: 54th Annual Hawaii International Conference on System Sciences, HICSS 2021, IEEE Computer Society, 2021, p. 2389-2398Conference paper, Published paper (Refereed)
Abstract [en]

Digital inclusion is the key for a sustainable andinclusive society. In particular, digital governmentalservices must be impartial, inclusive and available foreveryone eligible for the services. Digital inclusion is akey for trust of government in a more digital society.However, the motives access, use and competences to bedigital included varies in line with other forms socioeconomicstratification. It is also complicated to reachthose who are digital excluded in traditional surveymethods. This paper presents a field study on digitalinclusion in a disadvantaged Swedish suburb, where wemade a structured interview survey to reach groups thatare usually hard to survey. The analysis shows thatthose who find it easy to search on the Internet alsoexperience more inclusion in the Swedish society. Inaddition, more advanced use as on-line payments anduse of eID seems to increase the trust in publicauthorities. Thereby, digital inclusion can be seen as afactor enhancing even quality of government, that hasto be further investigated.

Place, publisher, year, edition, pages
IEEE Computer Society, 2021. p. 2389-2398
Series
Proceedings of the Annual Hawaii International Conference on System Sciences, E-ISSN 1530-1605 ; 2020
National Category
Public Administration Studies Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:liu:diva-175018DOI: 10.24251/HICSS.2021.292Scopus ID: 2-s2.0-85108342454OAI: oai:DiVA.org:liu-175018DiVA, id: diva2:1544565
Conference
Hawaii International Conference on System Sciences 2021
Funder
Swedish Research Council Formas, 2018-02366Available from: 2021-04-15 Created: 2021-04-15 Last updated: 2024-01-29Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records

Kulanovic, Aneta

Search in DiVA

By author/editor
Wihlborg, ElinKaharevic, AhmedKulanovic, AnetaElg, Mattias
By organisation
Political ScienceFaculty of Arts and SciencesLogistics & Quality ManagementFaculty of Science & Engineering
Public Administration StudiesInformation Systems, Social aspects

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 693 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf