Att arbeta med ständig osäkerhet: En studie av High Reliability Organization
Independent thesis Basic level (degree of Bachelor), 10 points / 15 hpStudent thesisAlternative title
To Work and Cope with Constant Uncertainty : A Study of High Reliability Organization (English)
There are certain organizations that manage to handle risk in such a successful way that they almost stay error-free, in spite of the fact that they daily face the risks of accidents. These organizations are usually given the name High Reliability Organizations (HRO). While the most common example is that of a nuclear plant the variety of what organizations can fit into the category is extensive.
The purpose of this study is to describe safety culture and theories about HRO and how these can be found in practise within an organization.
This qualitative research uses influences of ethnography in its method. The ethnographical approach was picked due to the field of the study and the cultural context in which it is set.
The results of the study identify a number of elements sorted into four themes. These themes are deemed compatible or non-compatible with relevant existing theories. While most of the results match, the issue of routine-based work is not coherent with leading theories of HRO. An effort in making an alternative explanation proposing a balance between routines and mindfulness is taken on the subject.
Place, publisher, year, edition, pages
Institutionen för ekonomisk och industriell utveckling , 2007. , 71 p.
HRO, High Reliability Organization, Safety culture, Safety, Ethnography
IdentifiersURN: urn:nbn:se:liu:diva-10106ISRN: LIU-IEI-FIL-G--07/00060--SEOAI: oai:DiVA.org:liu-10106DiVA: diva2:16845