Using Microworlds to Understand Cultural Influences on Distributed Collaborative Decision Making in C2 Settings
2006 (English)In: Proceedings from the 11th International Command and Control Research and Technology Symposium , Cambridge, UK, 26-28 September, 2006Conference paper (Refereed)
As a means to facilitate coordination of international relief teams during sudden onset disasters, the UN has formed a structure called the On Site Operations Coordination Center (OSOCC). The main objective of the OSOCC is to coordinate international relief teams and help local authorities re-establish control in the affected area. As with any operation where people from different parts of the world are involved, multiculturalism can become an issue. Differences in values, norms and attitudes can create problems in communication, planning and execution of the operation. We use the C3Fire microworld and the Schwartz Value Survey as our main instruments to study cultural influences in command and control decision making in simulated OSOCC. The C3Fire microworld has been used extensively in research on networked-based command and control. Augmented with observation of a real OSOCC exercise, the experimental studies provide the basis for formulating clusters of behavioral differences in command and control that one can expect to encounter during an international operation. Results show that culturally-driven differences in planning and leadership style can pose potential barriers to efficient decision making in multicultural command-and-control centers.
Place, publisher, year, edition, pages
C2 Experimentation, Social Domain Issues, Cognitive Domain Issues
Engineering and Technology
IdentifiersURN: urn:nbn:se:liu:diva-12839OAI: oai:DiVA.org:liu-12839DiVA: diva2:17172