Servera R&S AB is Sweden’s largest wholesale company within the restaurant and food service industry. Servera R&S AB is the daughter company to Axel Johnson AB, which in turn is a part of the Axel Johnson Group with Antonia Ax:son Johnson as the owner.
Servera is a nation wide company with a business concept of offering a complete selection of merchandise and services to the professional food service market. The company is split into for different regions: the north region, the middle region, the southwest region, and the southeast region and has its headquarter in Stockholm. In every region there is a regional office and warehouse. The southeast region includes Blekinge, Småland, Öland, Gotland, Östergötland and Stockholm including Södertälje. The regional warehouse as well as the sales office for this region is located in Norrköping.
Servera is heavily dependent on road transportations. There are approximately 38 deliveries leaving the regional warehouse in Norrköping on a daily basis. These are either delivered directly to the customer or to distribution points in the region. These factors create a high importance when the routes are planed out.
The deliveries today are on fixed routes and the work to coordinate the deliveries is done by the delivery supervisor. The planning of the routes is always done one day in advance, meaning that the deliveries planed out today will be sent out tomorrow. The issue evolving by this is the delivery supervisor estimating the number of trucks that will be needed the following day. The only tool the supervisor has to use for this is Servera’s internal database system called Servo. Servo is a complete ASW-system, modified to serve Servera’s wholesale of provisions. Servo contains information about customers, incoming deliveries, stock, deliveries, purchases, sales, etc.
The southeast region plans to introduce a new routing system to its operation. Today’s route planning is somewhat inefficient and non-flexible. The goal is to increase the efficiency and lower the logistic cost, but at the same time maintain the current service for the customers. The routingprogram in mind is Roadshow 1.5, which is owned and developed by Canadian based Descartes System Group Inc. located in Waterloo. Roadshow 1.5 is a dynamic route planning system developed to ease the work of planning deliveries.
Roadshow lets the user create, edit, update, and simulate routes based on conditions in the operation. At every simulation, Roadshow will consider the cost factors that have been preprogrammed and will calculate and propose the most cost efficient route for the deliveries.
The purpose of this project was to get a better understanding of how an introduction of the route planning system, Roadshow 1.5, will affect the southeast region operations with regards to cost, routine, flow as well as the administration in general. In order to achieve this, two scenarios were simulated in Roadshow. In the first scenario, the fixed routes were kept but they were reorganized in order to try to cut back cost. In the second scenario Roadshow was allowed to completely create new routes based on the conditions for Servera. The results were then reviewed and analyzed resulting in an answer to if Roadshow is a profitable investment for the southeast region of Servera.
Institutionen för teknik och naturvetenskap , 2003. , 56 p.
Technology, Roadshow, ruttplanering, Servera, datainsamling, simulering, modellkonstruktion